Report: Amazon continues to grow seller fees | Former C&S exec named president of McLane Grocery | US LBM purchases building materials company in Carolinas
Amazon will collect $121 billion in advertising payments and fees from its Marketplace sellers this year, accounting for 34% of total seller revenue and representing increases in total dollars and percentage share since 2019, per a report by the Institute for Local Self-Reliance. Amazon says the report is inaccurate.
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Companies set a new record for leased industrial space in the third quarter of over 137.9 million square feet, with over half of companies wanting properties under 100,000 square feet to meet increased e-commerce and last-mile delivery demand, according to real estate investment firm JLL. "With demand for industrial space showing no signs of slowing down, new inventory will be needed to bring supply and demand closer to equilibrium and negate a future shortage of industrial space," JLL executive Craig Meyer said.
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Salespeople can add liveliness to their pitches by using their client's language and painting vivid pictures with their words to offer solutions to their problems, writes Sean McPheat. It's important to learn everything possible about the sales contact, the company being sold to, their decision-making process and the competition before making a pitch, McPheat adds.
Fred Reichheld, Darci Darnell and Maureen Burns introduce earned growth rates as a complementary metric to correct faults with the original Net Promoter System method of measuring how brands turn customers into advocates. The earned growth counterpart for the Net Promoter Score "will reinforce the effectiveness of NPS, providing firms with a clear, data-driven connection between customer success, repeat and expanded purchases, word-of-mouth recommendations, a positive company culture, and business results," they write.
What drives shopper decisions? For brands to open up new ways to drive incrementality, they need to understand who their shoppers are today, and who they could be tomorrow. Join MikMak and LiveRamp as we explore the importance of consumer identity and the power of coupling data with eCommerce insights. Register here.
Most employees are waiting to see whether companies will truly change, or whether they'll revert to pre-pandemic attitudes on wages, mental wellness, in-office work and management, says Wharton professor Peter Cappelli. Employees want flexibility, child care, to be safe from COVID-19 and to be noticed by managers, and yet, too many employers are waiting to see what everyone else does, Cappelli argues.
Executives who join peer groups of like-minded leaders can benefit from their different experiences and expertise, receive emotional support and guidance, and share their concerns in confidence, writes Ken Vaughan, president of New Horizon Partners. "A group of peers can understand, accept and respond appropriately to the struggles that a leader might face," Vaughan writes.
