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What people are saying
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All of your National Consumer Empowerment Conference speakers were excellent and very knowledgeable in their respective areas. I can't thank Consumer Action enough for awarding me with a scholarship to come to the conference. Had I not received this scholarship, there is no way I could have attended! I am certain that I don't have to tell you how tight finances can be when you are a non-profit....Thank you again. - Tonya Diggs, Executive Assistant to the President, PathWays PA |
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Did you know?
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Credit scores are important! A borrower with a low score could pay thousands more in interest over the life of a typical five-year auto loan than a buyer with a high score. But how much do you really know about your credit score and how to improve it? How much is myth vs. fact? Take this 12-question quiz. It doesn't take long, but the knowledge could go a long way toward improving your own score. And feel free to share!
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National Consumer Empowerment Conference tackles the tough issues
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 Consumer Action's 10th annual National Consumer Empowerment Conference brought together over 120 community educators, advocates and policymakers last month to consider issues of importance to consumers, ranging from facial recognition and other data privacy threats to emerging credit trends and dangerous new scams and frauds. Read more... |
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Hotline Chronicles: Home weatherization woes
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 The Weatherization Assistance Program (WAP) provides help to improve home energy efficiency for eligible low-income individuals and households. But, as with any government subsidy program, fraud sometimes rears its ugly head. Read more... |
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CFPB Watch: Good news for consumer complaints; ombudsman expectations
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In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on breaking news issued by the director: The CFPB will continue to allow public access to a key tool for reporting corporate financial harm. We also review Congress' demands to resuscitate a damaged Bureau office, and we announce a new Bureau taskforce created to address consumer finance law. Read more... |
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Class Action Database: One Chipotle burrito with a side of...breach?
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Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more... |
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About Consumer Action
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Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A non-profit 501(c)(3) organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website (www.consumer-action.org) and annual surveys of financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. Nearly 7,000 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. |
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