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November 1, 2021
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Grainger reported $3.37 billion in third-quarter sales, an 11.7% increase from the year-ago period, thanks in part to strong demand for core, non-pandemic-related products. Net profit was $297 million, a 24% increase from the previous year.
Full Story: Industrial Distribution (10/29) 
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Sally Beauty Holdings turned to technology to help modernize its workforce across its nearly 5,000 stores, rolling out a platform from Zebra Technologies' Reflexis over three years that revamped task management and workforce management and improved sales conversion and customer service. "You have to spend time understanding store operations and eliminate the tasks that take associates away from customer-facing time," Sally Beauty executive David Hamilton said.
Full Story: CO— (US Chamber of Commerce) (10/27) 
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Avnet earned $111.32 million in its fiscal first quarter, compared with an $18.89 million loss in the year-ago period. Sales were $5.58 billion, up 18.2% from a year ago.
Full Story: RTT News (10/28) 
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Putting Relationship Back into CRM
This webinar will discuss how a CRM can deliver a better customer experience through automated customer engagement, improve sales productivity, win rates, provide data for coaching, and drive profit through price optimization. Register today.
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Operations and Technology
Electric vehicles, electric batteries, artificial intelligence tools for sales and hiring, and virtual ledgers using blockchain are just some of the technologies poised for wider adoption in distribution, says futurist Simon Anderson.
Full Story: Modern Distribution Management (tiered subscription model) (10/28) 
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Shoptalk Returns to Vegas This March!
Shoptalk brings together 8,000+ professionals from the biggest brands like e.l.f. Beauty, Maui Jim, Olaplex & more. Qualified retailers and brands can attend for free!
Get your pass now.
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Sales and Marketing
Salespeople are often worried about coming across as pests to potential buyers, which is a byproduct of being encouraged to meet prospecting quotas without being given the tools and training to have meaningful conversations, writes David Brock. To solve this issue, ensure salespeople are focusing on customers' needs and helping them deal with pain points instead of merely chasing orders, Brock writes.
Full Story: Partners in Excellence Blog (10/26) 
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The Business Leader
The taxing, stressful job of leadership requires time to recharge, whether that's by rediscovering your purpose, reinventing your job or dedicating time for exercise and new hobbies, writes Art Petty. "While you hate to say that the workday becomes less critical, pursuing a new passion is energizing and creates a halo effect around your workdays," Petty writes.
Full Story: SmartBrief/Leadership (10/28) 
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NAW Insider
Free NAW Webinar Tomorrow: An Integrated Strategy for Distributors
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Join us tomorrow for this free NAW webinar at 2 p.m. Eastern where we will integrate the final research from this 7-part series into a planning template that distributors can use to formulate new strategies to defend against disruptors and take share from competitors. Register now! Sponsored by Oracle Netsuite and VistaVu.
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A Distributor's Playbook to Artificial Intelligence
(NAW)
In this 4-part series, we'll take distributors from the basics of Artificial Intelligence all the way up to adopting it within your business. Those that follow along can expect to learn how AI actually works, the way it will transform B2B sales, what kind of outcomes distributors can expect from it, and how it can be implemented successfully. Learn more.
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