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October 13, 2021
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Top Story
With changing shopping and eating habits redefining the "Next Normal" stage of the pandemic, KeHE CEO Brandon Barnholt says the industry must continue its efforts to meet persistent supply chain challenges, especially when it comes to growing demand for organic and fresh products. Barnholt, in an open letter, also said the labor shortage "has required significant advancements in recruiting and retention for our organization, including considerable investments in wages, retention programs, and sign on bonuses."
Full Story: Progressive Grocer (10/11) 
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Fastenal had third-quarter profit of $244 million, up 9.9% from the year-ago period, on sales of $1.55 billion, a 10% increase. Fastener sales were up 20.2% from the same quarter last year, accounting for over one-third of total sales.
Full Story: Industrial Distribution (10/12) 
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Operations and Technology
B2B buyers increasingly want B2C-style features when shopping online, so B2B companies should prioritize the user experience and design of their online ordering portals, writes Justin Racine of Perficient. Racine recommends analyzing data and evaluating content management systems to see where improvements can be made.
Full Story: Digital Commerce 360 (10/11) 
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Growing demand for warehouse automation will spur growth in the market, going from $29.6 billion last year to $69 billion in 2025, according to an Interact Analysis report. Meanwhile, Allied Market Research reports that the delivery robot market is expected to grow at a compound annual rate of almost 25% through 2030, possibly reaching $30.5 billion.
Full Story: CSCMP's Supply Chain Quarterly (10/7) 
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Sales and Marketing
Salespeople should avoid using emails to set up meetings with prospects, as emails are too easy to simply ignore or delete without requiring a decision on the buyer's part. Hearing "no" is preferable to not getting a response at all, making phone calls much better for arranging meetings, writes Anthony Iannarino.
Full Story: The Sales Blog (10/8) 
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The Business Leader
High-level talent can be disgruntled because they don't believe their managers support their growth, seek their ideas or appreciate their output, writes HRPlus CEO Bryan Otte. "Instead of throwing more money at broad surveys, salaries and benefits, take the time to have real conversations to flesh out what really matters to your workforce," Otte writes.
Full Story: SmartBrief/Leadership (10/8) 
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Criticism is a part of having responsibility, status and power, and we must learn to understand ourselves, filter through criticism and make changes when our critics have a point, writes John Maxwell. Understanding and processing criticism requires discernment, such as in knowing what criticism is about the institution and less about you personally.
Full Story: HarperCollins Publishers (10/8) 
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Beyond myself, somewhere, I wait for my arrival.
Octavio Paz,
poet, writer, diplomat, Nobel Prize winner
National Hispanic Heritage Month is Sept. 15 to Oct. 15
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