Last week, California Gov. Gavin Newsom signed a law that aims to keep workers in warehouses – particularly Amazon’s – safe. The new law prohibits warehouse companies from enforcing work quotas that prevent workers from going to the bathroom or doing their jobs safely. The law also gives workers the right to sue to overturn unsafe quotas and any discipline they receive for not meeting them. And the bill says that if a worker is punished within 90 days of making a complaint about a quota, it will be considered unlawful retaliation.
A series of investigations by Reveal from The Center for Investigative Reporting showed how Amazon’s injury rates were far worse than the national average for the warehousing industry. Workers, whose pace is constantly monitored down to the second, said they had to break safety rules to keep up. Some said they even developed urinary tract infections because they had to avoid going to the bathroom to hit quotas.
“Hopefully, Amazon will look at this and start to internally change things to make things safer,” said the bill’s author, Assemblywoman Lorena Gonzalez, D-San Diego. “But we sent a clear message – and hopefully other states will, too – that we’re watching. We’re going to protect workers.” Gonzalez said Reveal’s investigations helped prompt the law, along with speaking to warehouse workers directly. The company is already the second-biggest employer in the United States and plans to hire 125,000 more workers this year.
While Amazon has claimed its injury rate was improving, internal records showed the company’s rate of serious injuries had gotten worse from 2016 to 2019. Injury rates were especially high during peak shopping times and in Amazon’s robotic warehouses, where the company’s hyper-efficient technology pushed workers even faster.
“Amazon has utilized these technologies of the future to squeeze as much as they can out of every worker – with nothing to balance it out,” Gonzalez said.
Read the story: ‘We’re Going to Protect Workers’: New California Law Takes Aim at Amazon’s Unsafe Work Quotas
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