Resident Services Overview
Union Rowe resident completes culinary arts program
Dawn Hall, a Union Rowe resident, recently graduated from the Franciscan Center Culinary Arts program. As part of the graduation ceremony, she presented two of her favorite dishes. Dawn has always loved to cook, so she was eager and excited to begin the 12-week course when it became available. This in-person program (which included regular COVID-19 testing) also pairs students with a social worker for up to a year. Dawn has now started a part-time six-month internship as a chef at the Federal Courthouse in downtown Baltimore. Congratulations, Dawn!
Resident appreciation events, back-to-school supplies, and vaccine education
We were thrilled to show our love for our residents through our recent Resident Appreciation event at Greenspring Overlook. Residents enjoyed ice cream and received backpacks full of free school supplies, activity bags, and housekeeping necessities thanks to the support from our generous partners, Amerigroup and Sinai Lifebridge Health. Hundreds of residents at Barclay Greenmount, Dunfield, Madera and Union Rowe also received free school supplies through our annual Backpack Giveaway.
Keeping our residents safe and healthy is our top priority!
The University of Maryland West Baltimore Partnership attended recent community events to answer questions about the COVID vaccine and provide vaccinations to residents. The partnership’s outreach team also reminded residents about their second dose and arranged transportation to future vaccine appointments. At MonteVerde, we have been offering biweekly COVID testing, and CVS will offer flu shots onsite on September 15.
To-date resident services has helped more than 240 residents receive their COVID vaccines at our properties in Maryland with the help of our partners. The resident services team continues to work to understand resident needs around COVID and will partner with Medstar to host additional vaccine events in September.
Resident Services Team Helps Residents Access $316,000 in Rental Assistance
As the pandemic drags on, many people continue to face financial uncertainty. Since the beginning of the pandemic, our team has been to helping residents stay in their homes during this difficult time. Since March 2020, we have provided or helped residents access more than $316,000 in rental assistance across our Maryland properties. Until recently, relief programs in Baltimore City excluded residents receiving rental subsidies, leaving many of our residents without options. The resident services team put in a lot of hard work to raise funds to be able to offer some relief. We are now actively applying to the Baltimore Assisted Relief Program. Developed in May 2021, this fund is the first for which many of our city residents are eligible.