October 21, 2019

Dear Friend,

Last night, a tornado and thunderstorm severely damaged our North Texas community and my deepest sympathies are with those affected. 

I want to share with you a compilation of resources that may be useful to you and your neighbors. I am working with local, state and federal officials as our region begins the recovery process. Remember, my office is here to help, so please don’t hesitate to give us a call in Richardson at (972) 972-7949. If you are in a dangerous situation or facing an emergency please call 9-1-1. 

I know I join all North Texans when I say thank you to the emergency response teams, police and fire departments, health care workers and volunteers who are working to help people get to safety and begin to rebuild our community. 

Sincerely,

Colin Allred
Member of Congress

Resources

Shelter:

• There is a shelter open at Bachman Recreation Center located at 2750 Bachman Drive in Dallas, Texas.
• Garland Central Library, located at 625 Austin Street in Garland, Texas, is open for those who need to charge their devices or need internet access.

Power and Gas:

• Oncor: You can call Oncor at 888-313-4747 to report downed lines that are not sparking, or for questions about power restoration. View an outage map here: https://stormcenter.oncor.com/external/default.html.
• Garland Power and Light: If you are without power and have not reported your outage to GP&L, please call (972) 205-3000, or text OUT to (972) 205-4000. View an outage map here: https://www.gpltexas.org/outage-center/gp-l-power-outage-map. 
• Atmos Energy: Report storm damage or suspected natural gas leaks to (866) 322- 8667.

Reporting Non-Life-Threatening Damage: A few key numbers to call for areas that experienced damage or excessive rain. 

• Dallas: Report downed trees, power lines and flooding: 3-1-1. 
• Garland: Report non-life threatening damage to the Garland police department non-emergency number: (972) 485-4840.
• Richardson: Report downed trees or other damage to the city’s non-emergency 24-hour response line: (972) 744-4111.
• University Park: (214) 363-3000
• Highland Park: (214) 521-5000
• Rowlett: (972) 412-6200, then press option 1.
• Sachse: (972) 495-2271
• Mesquite: (972) 285-6336

Additional Tips and Resources:

• City of Dallas Office of Emergency Management website.
• Dallas County Homeland Security and Emergency Management website.
• Collin County Office of Emergency Management website. 
• The North Dallas Government Center at 10056 Marsh Lane, Dallas, Texas 75229 has been closed until further notice due to tornado damage from the inclement weather last night. 
• Remember, if you are evacuated, only return when it is safe to do so.

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