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September 2, 2021
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Tom Bene, former Sysco chairman, president and CEO, has been named president and CEO of Breakthru Beverage Group, starting Oct. 4. "Tom brings invaluable expertise in distribution strategy and supplier and customer partnerships," Breakthru Co-Chairman W. Rockwell "Rocky" Wirtz said.
Full Story: Progressive Grocer (8/31) 
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The merger of Synnex and Tech Data was completed Wednesday, creating a company called TD Synnex that is led by Tech Data CEO Rich Hume. The company has 22,000 employees and $59.8 billion in revenue.
Full Story: CRN (US) (9/1) 
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Hosted Retailers & Brands Program
Qualified participants can get free tickets to Shoptalk Fall Meetup 2021. Join 3,500+ retail and ecommerce changemakers in the US and Europe! Share ideas, request meetings, and expand your global network. To learn more about this program, CLICK HERE.
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Operations and Technology
Hurricanes and wildfires will likely worsen existing supply chain delays, so companies should be diversifying carriers, preparing alternatives and using real-time visibility technology, writes Jason Traff, president and co-founder of Shipwell.
Full Story: Industrial Distribution (8/30) 
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Sales and Marketing
Ask better questions to close more sales
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Salespeople often drive buyers away by asking leading, lazy, or blatantly self-serving questions, writes Paul Cherry. Good sales questions are aimed at educating customers or helping them explore the challenges they're up against, Cherry writes.
Full Story: Leading With Questions blog (8/30) 
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Investing in business-to-business branding is crucial to not only build emotional connections with prospects but to compete in a digitally transformed world by providing seamless experiences and demonstrating purpose and values, writes Siegel+Gale's Margaret Molloy. Molloy explains how B2B marketers can maximize the power of their branding, using HubSpot, Salesforce, American Express and Maersk as examples of best practices.
Full Story: MarketingProfs (free registration) (8/31) 
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The Business Leader
Resist the temptation to automatically use leverage, as there may come a time where you need the other party's help or accommodation, writes Ken Goldstein. "Be the kind of person in business people want to call all the time, not just when either one of you has a temporary advantage," he writes.
Full Story: CorporateIntel (8/30) 
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One way to curb leaders' abuse of power is to deliberately measure for humility and empathy within the organization, says Rotman School of Management professor Tiziana Casciaro. "Instead of having the usual performance ratings, for example, add a couple of critical questions: 'How have you benefited from the effort and contributions of others?' 'How have you helped others succeed?' "
Full Story: McKinsey (8/31) 
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NAW Insider
Are you looking for professional development programs to help you retain and develop your key personnel? If yes, then the NAW Certificate in Distribution Professional Management program will help your leaders reach their highest performance levels. Learn more.
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Register Today! NAW Fall 2021 Billion Dollar Company In Person Roundtables!
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It has been a long time but, finally, we will be together again! Designed for C-suite executives, these roundtables provide actionable strategies that will increase your company's competitive advantage. Companies belonging to this community are from distribution firms that exceed $1 billion in annual sales. You'll engage in thought-provoking conversations with your peers and hear from industry experts on topics that will ultimately increase your profits! Register today.
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B2B Card-Not-Present Transaction Fees Increased by Credit Card Brands
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Interchange rate increases and changes to rate tiers implemented in April are the largest in a decade, according to Bloomberg News. The fees target payment types common in the wholesale distribution industry. Stream the "Restructured Rate Tiers and Increased B2B Card-Not-Present Transaction Costs" podcast from Unified Payments Group to learn more.
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In September the swallows are chattering of destination and departure like a crowd of tourists.
Mary Webb,
writer, poet
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