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August 17, 2021
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Top Story
Lineage Logistics is strengthening the cold chain supply chain through software, automation and other technology, says Chief Information Officer Sudarsan Thattai. "We're trying to unlock visibility for every single participant in the supply chain, not just for our customers, but for our customers' customers," Thattai says.
Full Story: FreightWaves (8/11) 
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To prepare for a potential sale, distributors "need to be critical and realistic -- identifying and fixing any problem areas while understanding where a buyer will find value," write Alan Scharfstein and Steve Raymond of The DAK Group. Acquisitions can be structured so that distributor-owners don't have to immediately exit the business or sell their entire stake.
Full Story: Modern Distribution Management (tiered subscription model) (8/13) 
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5 Tech Trends Revolutionizing E‑Commerce Fulfillment
During the pandemic, consumers became increasingly reliant on e-commerce. This increase in demand presents new challenges for retailers. Download Kindred's "5 Tech Trends" whitepaper to learn how to increase throughput, accuracy and efficiency for your e-commerce fulfillment operation.
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Operations and Technology
Wireless power enables warehousing, trucking and other logistics operations to realize the full benefits of the internet of things while saving time and money, writes Jennifer Grenz of Ossia. Wireless improves on corded and battery power while opening the door to better asset tracking.
Full Story: Food Logistics (8/13) 
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Sales and Marketing
Companies such as Netflix and Amazon have transformed customer experience, and business-to-business marketers should use those brands as benchmarks for their own experiences, Shep Hyken writes. Customers now expect self-service, buying journey control, convenient support and an excellent content experience, Hyken advises.
Full Story: Forbes (tiered subscription model) (8/15) 
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Buyers will decide if virtual selling is the future
(Pixabay)
Many sales leaders believe virtual selling is the future, but the buyers will be the ones to decide whether this is the case, writes David Brock. "We have to redesign our entire sales and marketing processes to meet our customers where they want to be and how they want to buy," Brock writes.
Full Story: Partners in Excellence Blog (8/12) 
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The Business Leader
You can remain mindful no matter how busy, rushed or tired you are by asking, "Am I being the person who I want to be right now?" write Marshall Goldsmith and Kelly Goldsmith, quoting business coach Carol Kauffman. Distractions are part of life, but this question can help leaders refocus.
Full Story: Chief Executive (8/13) 
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Forty-one percent of companies are trying new or voluntary benefits to attract and retain staff, such as accidental death, employee discounts and pet insurance, according to a Gallagher report. The study also revealed that telemedicine use increased 12 points from 2019.
Full Story: HR Dive (8/12) 
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NAW Insider
B2B Card-Not-Present Transaction Fees Increased by Credit Card Brands
(NAW)
Interchange rate increases and changes to rate tiers implemented in April are the largest in a decade, according to Bloomberg News. The fees target payment types common in the wholesale distribution industry. Stream the "Restructured Rate Tiers and Increased B2B Card-Not-Present Transaction Costs" podcast from Unified Payments Group to learn more.
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