Amazon has repeatedly used surveillance data to retaliate against workers who speak out and organize—particularly Black workers who spoke out to protect their colleagues and communities during the pandemic. Our recent report has shown Amazon's rapid expansion in New York already threatens and punishes an increasing number of New Yorkers working at Amazon.
Amazon engineered a punishing system to increase workers’ speed or rate and control their physical movements in increments of seconds, a metric called time off task (TOT). Rate/TOT determines if there are enough seconds to use the bathroom, for handwashing per COVID-19 guidelines, or for workers to practice social distancing on their way to fulfill an order. Tell Congress to take action now.