Beginning Monday, June 28 the Angell West Emergency/Critical Care (E/CC) service in Waltham will temporarily close to incoming triages throughout the summer. The increase in patient volume has driven this decision as it will allow us to ensure high quality care for our other patients. The Angell West E/CC staff will work with the Angell Boston E/CC team to address the record high case load at our Boston location and decrease Emergency service wait times. We will reopen our Angell West E/CC to triages when our staff-to-patient volume ratio enables us to do so without impacting patient care. Importantly, ALL other specialty services at Angell West in Waltham will continue to serve patients without change (Internal Medicine, Surgery, Avian/Exotic Medicine, Dermatology, Physical Rehabilitation, and Cardiology consults). We will continue to hospitalize patients from these services and care for them overnight as needed. Specialty services will still offer surgery, procedures and diagnostic imaging (radiographs, ultrasound and CT). At this point there are no limitations on any of these services.

Governor Baker lifted capacity restrictions in many Massachusetts settings enabling Angell to “re-open” on June 14 and once again allow non-emergency clients to use our waiting rooms, lobbies, and restrooms in all of our Angell hospital locations. In addition, we are excited to welcome up to two clients per appointment back into exam rooms with their pets and Angell veterinarians. Clients and visitors of Angell hospitals must continue to wear a mask at all times when at our facilities. Our visiting policy for inpatients remains restricted for now, but we hope to open up visiting hours as good news continues to progress in the months ahead.

Angell’s spacious, new critical care unit (CCU) is making great progress, and we look forward to opening a portion of the new unit beginning July 7, 2021. The CCU will provide a more comfortable environment for clients and patients. Here’s a sneak peek at construction underway.