 200 live fitness classes including aqua, group cycling classes AND social tennis restart from next week and there's two important things you NEED to know!ย ๐
1.ย ย All classes must be pre-booked and paid for in advance:
either via our Active Nottingham app, or online, and will take place at Clifton, Djanogly, Harvey Hadden, Ken Martin, Southglade and Victoria Leisure Centres.
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2. We've launched our Play Fair Policyย โฌ๏ธโฌ๏ธโฌ๏ธ
DO YOU PLAY FAIR WHEN BOOKING?
Bookings have been mandatory on all our activities since July 2020 and we're now making cancellations mandatory* too fromย MONDAYย 17 MAY 2021!
This will ensure that classes and sessions that are already running at reduced numbers for Covid-19 safety, are also fully attended, meaning everyone can get the most from their membership.
* on specified classes/sessions
1. Cancel your booking at least 3 hours before the start time, either via our app, by logging in to your account atย www.activenottingham.com, or by calling 0115 8761600.
2.ย Make sure you swipe in at site for every session as this records your attendance.
3. Only book what you know you can attend.
If you fail to do this, a small Play Fair charge will be added to your account and any future bookings will be full price until the charge on your account is cleared.
The good news is, we're playing fair too, to make sure you can, by introducing a short grace period, to help you get used to the changes. So you'll receive an email reminder if you miss a session, or didn't cancel in time, but for now, we'll be waiving the fee and you won't be charged.
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