Disabled people and older passengers must be able to enjoy public transport and travel freely just like everyone else.
Launched this month, our legal support project will use all available routes to assist with resolving complaints, including offering advice and help with correspondence, or providing funding for legal support.
If you provide representation to a disabled or older person who has had difficulty using, or trying to use, public transport, we want to hear from you.
We want to reduce gaps in legal protection for those affected and make sure the needs of disabled and older people are included in the current and future design of public transport.
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