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February 23, 2021
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An increase in online shopping has helped warehousing and packaging jobs increase during the past year, as those sectors now employ more than they did before the coronavirus pandemic. Retail shipping "creates a need for many, many more drivers and many more touches on the package between the manufacturing plant and the home," says Melissa Hassett, vice president of client delivery for ManpowerGroup Talent Solutions.
Full Story: Fox Business/The Wall Street Journal (2/21) 
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Operations and Technology
People, processes and technology are interconnected, as changing one often affects the others, says David Saunders of Ultra Consultants. "Contrary to popular belief, and I know this may be shocking to some of you, Excel really is not a tool you should be running your business on," Saunders says.
Full Story: Modern Distribution Management (tiered subscription model) (2/18) 
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See emerging commerce trends.
Join us on March 3rd to hear the most surprising insights from Salesforce's State of Commerce report, as we reveal trends from nearly 1,400 commerce leaders and 1 billion customers. Register for the webinar
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Sales and Marketing
Platforms for revenue intelligence, revenue operations and sales engagement are converging with one another as well as with conventional customer relationship management services, writes Forrester principal analyst Anthony McPartlin. He expects the trend to continue in other areas of sales technology.
Full Story: Forrester (2/18) 
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Marketers should create a content ecosystem instead of relying on ad-hoc tactics in order to boost reach, offer a seamless customer experience and engage with prospects in relevant moments, Jonathan Crowl writes. Crowl provides visuals explaining four types of ecosystems -- thought leadership, search, lead generation and e-commerce.
Full Story: The Content Standard (2/19) 
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[Whitepaper] Innovations in Supply Chain
The importance of the supply chain and inventory management was magnified last year, and the ability to adapt to changes – some of them yet to come – is essential. This whitepaper dives into how omnichannel technology and fulfillment services have become essential to retailers' success as they work to meet the needs of their customers and manage their supply chain. Download now
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The Business Leader
Whether you're trying to build better habits, be more productive or communicate better, psychologist Nick Wignall recommends 10 self-help books.
Full Story: Nick Wignall (2/14) 
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Knowing when to follow is also a part of leadership, writes Wally Bock, who recommends figuring out each situation's context, being clear in your vision and helping people find purpose in their work. "Whether you're in a leadership position or not, you should prepare to lead well," he writes.
Full Story: Three Star Leadership (2/18) 
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NAW Insider
Today at 2 p.m. EST: NAW's free webinar, "Forces of Disruption and Strategic Responses"
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Join NAW and Distribution Strategy Group today for our free webinar called, "Forces of Disruption and Strategic Responses," at 2 p.m. EST. In this kickoff webinar, we'll provide an overview for how distributors should respond to disruption with new strategies to help them take advantage of the emerging technologies while differentiating from competitors. Through seven webinars and seven accompanying research reports throughout 2021, distributors will be armed with new modes of thinking and information to build robust strategies with staying power. Register now. Sponsored by Oracle Netsuite.
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Join the NAW Large Company Virtual Peer Exchanges
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During this 90-minute open discussion, you'll exchange ideas with a trusted network of C-suite peers in distribution. Companies belonging to this community are from firms between $100 million and up to $1 billion in annual sales. There is no formal agenda or speakers -- just you and more than a dozen of your friends in distribution discussing today's pressing issues. Last year, participants shared how they were protecting their employees during the pandemic and more. Don't miss this opportunity. Register today.
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Automated accounts receivable workflows overcome pandemic staffing challenges
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Inefficient invoice reconciliation and cash flow crunches are compounded by the pandemic. Digitize your back office with cloud-based solutions, replacing paper and manual handling. Stream the new 12-minute podcast from NAW Trusted Partner Unified to learn how modular A/R technology, including a compliant platform for credit card acceptance, reduces costs and DSO.
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Moliere,
playwright, actor and poet
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