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State promises more fixes to troubled vaccine website, as officials, vendor trade blame over crash
Massachusetts officials said they are planning a key upgrade to the state’s troubled vaccine website that should resolve a major frustration people are having with the system: losing their time slot while they fill out the lengthy forms to confirm their appointment.

The state is looking to add a reservation window and make other changes so users are not constantly losing a time slot and being forced to go through the entire application process from scratch.

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-Why didn’t the Massachusetts vaccine website work better? ([link removed])
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