Casework Highlight
A constituent contacted our office because he had applied for disability benefits twice and both applications were denied. Our office worked with the constituent and his family to get through the hearing process. The constituent received a favorable judgment, was approved for benefits going back to September 2017, and received his back payment.
Coronavirus Casework Highlight
A constituent contacted our office because she filed for unemployment and received a debit card but did not receive her benefits. We sent her information to the Arizona Department of Economic Security (DES), and they told her they fixed the issue. However, she still did not receive her benefits. She then contacted the agency, and they told her it was an IT issue, but after two weeks, it was still not fixed. We then followed up with DES again, they were able to have IT fix the issue, and her benefits were released within three days.
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