NAW SmartBrief
January 22, 2021
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TODAY'S HEADLINES
TOP STORY
* Fastenal CEO: New branch model supports e-commerce
* MSC Industrial closing branches as part of virtual shift
* Insight CEO stresses importance of communication, intent
* Pandemic Revenue Index posts 4.6% weekly gain
OPERATIONS AND TECHNOLOGY
* Spending on cybersecurity to rise, researchers predict
* Remote diagnostics keeping fleets on the road
SALES AND MARKETING
* Use personalization to improve sales prospecting in 2021
* Opinion: SMS poised to become key marketing channel
THE BUSINESS LEADER
* Here's a guide to body language
NAW INSIDER
* NAW Digital Summit is in 6 days: Hurry and register your team
* NAW Blog post: "How to Do Strategic Planning When Nothing Is Certain"
* Legal and identity theft protection plans provide employees 360 degree protection
Follow the link below to read quick summaries of these stories and others.
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