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January 20, 2021
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The parent company of Office Depot on Tuesday rejected an acquisition offer by Staples but said it may consider a joint venture or a sale of its e-commerce and retail arms. Such a deal "would also help maintain competitiveness against nontraditional retailers and optimize ongoing choices for consumers," ODP Corp. Chairman Joseph Vassalluzzo wrote in a letter.
Full Story: The Wall Street Journal (1/19) 
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Grainger, Henry Schein and Owens & Minor are part of a group of N95 mask manufacturers, buyers and distributors working with the Federal Emergency Management Agency to improve mask distribution. Members of the group are allowed to share production information without the fear of antitrust lawsuits.
Full Story: The Wall Street Journal (1/15) 
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All Sysco employees who were furloughed last summer because of the pandemic have returned to work, and the distributor doesn't expect additional furloughs, CEO Kevin Hourican says. "We think we're a few months away from seeing a significant rebound in our business, and we don't want to furlough associates when we're going to be rehiring in a very short amount of time," he says.
Full Story: The Business Journals (tiered subscription model)/Houston (1/19) 
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[SmartFocus] Innovations in Supply Chain
Retailers learned to pivot quickly in 2020 as shopper preferences evolved to embrace eCommerce, curbside pickup and buy-online, pick-up in store amid the pandemic. In this whitepaper, we look at how omnichannel technology and fulfillment services have become essential to retailers' success as they work to meet the needs of their customers and manage their supply chain. Read the whitepaper
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Operations and Technology
Business intelligence and analytics can't live up to their potential with data "hidden" in mainframes, writes Model9 CEO Gil Peleg. Peleg outlines new strategies for penetrating data silos, pointing out that "an organization with the ability to liberate its mainframe data will have the capacity to monetize it."
Full Story: Analytics Insight (1/16) 
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Sales and Marketing
The best way to improve sales effectiveness is often to get a clearer picture of your client's needs or viewing things from a new lens, writes Anthony Iannarino. "The more you improve your vantage point, the better you are able to create value for your contacts, resulting in a greater ability to create and win opportunities," Iannarino writes.
Full Story: The Sales Blog (1/12) 
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Many sales organizations are tempted to promote top salespeople into managerial roles, but not every salesperson wants to become a manager or has the right skill set for the job, writes David Brock. Offer them other rewards such as larger territories, special projects or mentoring new hires, Brock writes.
Full Story: Partners in Excellence Blog (1/15) 
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Search: the secret weapon to a great omnichannel experience
Digital channels are the next battlefield and the next big opportunity in Retail. Consumers are online more than ever, and they are increasingly selective and impatient. Digital winners will be the ones who meet their needs in an efficient, intuitive and personalized manner, whatever platform they are on. Take a look at winning omnichannel strategies
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Featured Content
Sponsored content from Ballistix
11x More Selling ConversationsThe days of large field-based sales teams are numbered for most organizations. Most customers don't want it and most businesses simply can't afford it! And that's well and truly before COVID put the breaks on field-based selling. This article argues that sales today should primarily be an inside endeavor, supported, in some cases, with discrete field activities.

    The Business Leader
    Leaders must always be looking for star potential, and introverts are an example where talented people will hide in plain sight, speaking up less than others but just as capable, writes Joel Garfinkle. "If you want to harness that shrewd analytical thinking, look for your introverts and encourage them to share their thoughts, even if it's just one-on-one with you, in a smaller group or in a less chaotic environment," he writes.
    Full Story: SmartBrief/Leadership (1/18) 
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    NAW Insider
    Free NAW webinar tomorrow -- Strategic Change During Disruption: An Industry Response
    (NAW)
    In this capstone NAW webinar, "Strategic Change During Disruption: An Industry Response to Get Smarter, Faster and Stronger," on Jan. 21 at 2 p.m. Eastern, Ian Heller will summarize what he learned from the research conducted with distributors, suppliers and customers. He'll provide a roadmap forward: a specific set of recommendations on the strategic actions that the distribution industry -- and individual companies -- should take to fend off competitors, outflank disruptors and prepare to take market share and improve profitability. Sponsored by Unilog and PROS.
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    Jan. 27-28 is the NAW Digital Summit: Will you be there?
    (NAW)
    Don't miss NAW's first-ever Digital Summit, Jan. 27-28, which attracts CEOs and senior leaders of leading wholesale distribution companies. First-time attendees will have the chance to hear from industry leaders and experts and discuss topics relevant to their business, including learning from distribution CEOs on our "Leading in a Time of Transition" panel as well as having opportunities for peer-to-peer networking and idea exchange. Use NAW's special 5- and 10-pack registrations to bring your team! Register today!
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    NAW Blog post: Defining the Six Faces of Your Value-Based Pricing Cube
    (NAW)
    Pradip Krishnadevarajan, co-author of NAW's "Pricing Optimization: Striking the Right Balance for Margin Advantage," discusses how "pricing" is one of the most complex day-to-day decisions in any business environment, and the distribution industry is no exception. In fact, pricing is the most critical profitability lever for distributors due to their position in the supply chain, ever-increasing competition, and other business forces like commoditization and globalization. There are six primary pricing variables that he calls, the Six Faces of a Pricing Cube. Read his post.
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