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Health and Social Care Officer [ [link removed] ] 15-12-2020 12:00 AM GMT 22,183
Full Time , Hours per week - 37
Permanent
*The following full time (37h/week) positions are available within Nottingham Health and Care Point:*
* *Health and Social Care Officer (permanent);*
* *Health and Social Care Officer (fixed term to 31/03/21 initially)*
*
The starting salary is 22,183 (Level One) rising to 23,541 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers).*
Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been waiting for? Read on to find out more Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottinghams citizens, visitors and investors. Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce. We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free! Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and wed like to reflect our local population more through our recruitment processes. Nottingham City Council are also committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment. We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview. *
Job Purpose* Health and Social Care Officers (HSCOs) are responsible for triaging, co-ordinating and providing information and advice to citizens and professionals over the phone. This is to enable decision making and risk management on behalf of citizens requesting / requiring access to Adult Social Care. HSCOs support citizens and professionals to navigate through to the right services based on a telephone assessment of their needs. HSCOs assist in the delivery of an efficient and effective referral service for vulnerable adults, sometimes with complex needs and / or difficult and unpredictable situations. Applicants should have a good understanding of the variety of services that are available to meet the individual's needs. *
How to Apply* Please ensure your personal statement reflects your skills knowledge and experience that are relevant to the role, and also addresses the points in the attached Person Specification *ESSENTIAL REQUIREMENTS:*
* Highly developed organisational, administrative and negotiating skills including a thorough understanding of customer care issues
* To be diplomatic and approachable with the ability to develop positive relationships and have an awareness of the barriers that may affect communication.

For more information, please view the Job Description and Person Specification which are attached further down on this page.

For informal enquiries please email [email protected], quoting vacancy ref CA1482 in the subject line.
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Useful Information for Applicants

* This post is subject to a DBS Enhanced check with a barred list check.

References may be sought prior to interview for safeguarding purposes. You will be advised once the application closing date has passed if this is required.

Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.

Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.

If you have any technical issues completing your application form please [email protected] body { font-size: 1em; font-family: Arial, Verdana, sans-serif; font-weight: normal; font-style: normal; color: #333333; }

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