Driven in part by holiday plans and fears of exposure amid a second wave, a record number of Massachusetts residents are seeking tests. 

At many sites, particularly the appointment-free locations meant to offer convenience, test-seekers are greeted by long lines that wind around buildings and blocks, through parking lots and playgrounds. Waits can extend for hours as staff struggle to test hundreds of people.

But don’t expect the lines to dissipate anytime soon. Experts warn that serious shortcomings in the state’s testing infrastructure have left providers ill-equipped to meet the demand for testing as the pandemic’s second wave crashes over the state.

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