Henry Schein earns $141.7M in Q3 | US Foods posts Q3 profit despite lower case volume | Boise Cascade reports $103.2M in earnings for Q3
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November 3, 2020
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Henry Schein posted a $141.7 million profit for the third quarter on revenue of $2.8 billion, with both figures improving over the year-ago period. Products related to the pandemic drove sales, said CEO and Chairman Stanley Bergman.
Full Story: The Associated Press (11/2),  Newsday (Long Island, N.Y.) (tiered subscription model) (11/2) 
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US Foods recorded an $8 million profit in the third quarter on $585 million revenue despite a decline in organic case volume. The company said case volume recovered during the quarter as customers adapted to pandemic-related restrictions.
Full Story: Big Rapids Pioneer (Mich.)/The Associated Press (11/2),  Seeking Alpha (free registration) (11/2) 
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Preparing retail workforces for anything
The COVID-19 pandemic has dramatically changed how consumers shop, the way stores function and the roles of store associates. Being able to quickly identify changes and adapt to the demands they bring makes a strong workforce management solution more important than ever. Download this paper to learn how.
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Operations and Technology
Distributors should re-evaluate contracts for such things as credit card processing, telecommunications and networking, and small-package shipping services to find easy ways of saving money, writes Seth Tenenbaum of Schooley Mitchell. Up to 20% of basic business spending could be repriced, he argues.
Full Story: Industrial Distribution (11/2) 
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Supply chain disruptions such as diminished ability to acquire materials require digital solutions that improve visibility throughout the process, Zain Jaffer writes. Jaffer predicts that "[d]igital supply networks will replace the traditional, multi-tiered supply chain approach, and each stage of the process will be made more visible through integrated data collection technologies."
Full Story: Industrial Distribution (10/29) 
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Unlock the transformative power of AI/ML in Retail
The next 'normal' in retail will undoubtedly be digital, and it will increasingly be shaped by the adoption of the best tools for such complex decisions: artificial intelligence and machine learning technologies (AI/ML). Explore research findings from Google Cloud's recent online global survey and get ideas for business transformation and success in the "new" normal, download your complimentary copy today.
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Sales and Marketing
A study by Google and The Behavioural Architects reveals six heuristics -- or decision-making shortcuts -- that are used by people when making purchase decisions. David Dodds explores these heuristics, honing in on two of particular interest to business-to-business marketers -- social proof and authority bias.
Full Story: CustomerThink (10/26) 
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The Business Leader
When a team member is dealing with an emotionally tough situation, be ready to listen deeply without jumping into problem-solving mode, writes Lara Hogan. "Instead of immediately suggesting next steps, try asking open questions to understand what would be most helpful for your conversation to focus on, or what they need right now," she writes.
Full Story: Lara Hogan (10/29) 
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NAW Insider
NAW Chairman Doug York: "Finding the Opportunity in Transitions"
(NAW)
NAW 2020 Chairman of the Board Doug York of Ewing Irrigation & Landscape Supply posted a new Chairman's Column titled, "Finding the Opportunity in Transitions." In it, he talks about looking at the next few months as an opportunity for transitions for wholesaler-distributors in many circumstances after we've all experienced one of the most tumultuous and unplanned years on record. Read his Chairman's Column.
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"How Technology Will Transform Wholesale Distribution" - 7 reports and 7 webinars in 7 months
(NAW)
Are you ready for the technology that is transforming distribution? With the influx of new competitors and new technologies, changes are happening at warp speed. In this NAW series of seven research reports and seven accompanying webinars in seven months, distribution expert Ian Heller will help you to gain the intelligence you need to formulate new strategies and ensure that your company thrives through this era of technology transformation. You've got seven months, so let's get started. Sponsors include Unilog, SAP, Conexiom, Mirakl and PROS.
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Sign up now for the NAW Fall 2020 Billion Dollar Company Virtual Roundtables
(NAW)
Designed for C-suite executives, these virtual roundtables provide actionable strategies that will help put your COVID-19 recovery plan in place. Companies belonging to this community are from distribution firms that exceed $1 billion in annual sales. You'll engage in robust conversations with your peers and hear from industry experts on topics to help your business transition to the new normal -- all in the comfort of your own office/home. Register today.
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