Applico CEO Alex Moazed discusses the recent congressional report on digital competition and antitrust, including Amazon's structure, actions with regard to third-party sellers and what it might mean to regulate Amazon as a monopoly. The congressional report cites the National Association of Wholesaler-Distributors several times.

Wakefern Food and Associated Wholesale Grocers were fourth and fifth, respectively, in the National Cooperative Bank's annual ranking of the top 100 cooperative businesses in the US. The top 20 also included distributors such as Ace Hardware, Do-it-Best and Associated Food Stores.

Fastenal customers came back to e-commerce in the third quarter, accounting for roughly the same share of sales as in March. "The trends are telling me the environment we operate in is healing itself, is improving and again safety has provided an incredible bridge as we've gone through this," CEO Dan Florness said.

Amazon has successfully used artificial intelligence in its search function to provide "high-quality, highly-relevant results" that generate more revenue compared with its competitors, writes Benj Cohen. "If you can't help your customers find the items they want as well as Amazon can, then you won't have those customers for long," he writes.

Marketers should adopt a growth marketing strategy during the pandemic and focus on relationship-building and nurturing to drive loyalty, David Greenberg writes. Use dynamic behavioral segmentation to deliver messaging based on real-time behavior and create customer experiences that make prospects feel nurtured and supported, he advises.

Distributors should explain to salespeople how e-commerce platforms can help them better serve customers and create incentives to get them to use the technology, writes Dean Mueller of Distribution Strategy Group. Salespeople "develop sophisticated solutions for their customers" to solve their problems, he argues.

A good way to keep attendees focused on your video presentation is to vary the content -- using charts, lists, wording, storytelling -- and change it up every two to four minutes, suggests William Arruda, a founder of CareerBlast. Then go through the presentation and see where video or pictures would be an even better way of conveying the message.

If you weren't among the hundreds who registered for yesterday's webinar, "Distributor Suppliers Speak Out on Disruption, New Channels and Who Will Win," then you will want to watch it on demand. On this 60-minute webinar, which was based on original research with manufacturers during COVID-19, Ian Heller and Jonathan Bein shared some fascinating insights about how manufacturers view the emerging technologies that are transforming distribution channels. Some of those insights are alarming for distributors. Also read the research report that accompanies the webinar. Sponsored by Unilog.

Designed for C-suite executives, these virtual roundtables provide actionable strategies that will help put your COVID-19 recovery plan in place. Companies belonging to this community are from distribution firms that exceed $1 billion in annual sales. You'll engage in robust conversations with your peers and hear from industry experts on topics to help your business transition to the new normal -- all in the comfort of your own office/home. Register today.

Are you ready for the technology that is transforming distribution? With the influx of new competitors and new technologies, changes are happening at warp speed. In this NAW series of seven research reports and seven accompanying webinars in seven months, distribution expert Ian Heller will help you to gain the intelligence you need to formulate new strategies and ensure that your company thrives through this era of technology transformation. You've got seven months, so let's get started. Sponsors include Unilog, SAP, Conexiom and Mirakl.