Walmart doesn't have the market capitalization of Amazon, but there are lessons to be learned from how Walmart has adapted to Amazon's retail threat and continues to "maximize its own advantages, and minimize its disadvantages," Rob Walker writes. Walmart leverages its large store network even as it expands digitally with such offerings as Walmart+.
Staples and reverse logistics service Optoro are testing a program that will let people drop off returns from other online retailers and brands at Staples stores. The Express Returns program is expected to be up and running in time to handle post-holiday returns.
Multiple trucking companies are giving drivers pay raises, thanks in part to driver retirements and an increase in e-commerce, says DriverReach CEO Jeremy Reymer. Schneider National noted demand for faster service last week when it announced a per-mile pay raise for truck drivers.
Artificial intelligence can help supply chains effectively use large amounts of data, writes consultant Seth Earley. He explains how AI can find interchangeable parts or substitutes and provide a broad and detailed understanding of suppliers and their strategies.
Distribution salespeople may feel like they've lost control over many things because of the coronavirus pandemic, but they can regroup by having a positive attitude, using time wisely and remembering to laugh, writes sales trainer Paul Reilly. "Try to maintain a sense of normalcy as we embrace this new normal," he advises.
The success of business-to-business marketing relies on effective target audience segmentation to reach buyers actively in need of services or products, Maxim Koldyshev writes. Koldyshev sets out examples of segmentation criteria and outlines a five-step guide for targeted campaigns.
Leading with humility shows your ability to be open, honest and grateful for everyone who helped you to learn, grow and succeed. "One of leadership's great questions is, 'What do you owe others?'" writes Dan Rockwell.
Dr. Caesar Djavaherian of Carbon Health discusses types of coronavirus tests available to employers and best practices for maintaining safe workplaces. Djavaherian emphasizes the importance of prevention education, recommends implementing an employee daily symptom tracker -- and identifies which symptoms to watch for -- and explains why a positive result doesn't necessarily mean a workplace must shut down.
Manufacturers are reevaluating their distribution strategies in real time as channels undergo technology-driven disruption. Some suppliers are choosing to sell directly to end users, while others are betting on marketplaces -- or relying on traditional distributors. On this 60-minute webinar, which is based on original research with manufacturers during COVID-19, Ian Heller and Jonathan Bein of Distribution Strategy Group will discuss how manufacturers see emerging technologies transforming distribution channels. Register now for this Oct. 20, 2 p.m., webinar.
Benj Cohen writes, "In recent years, inside sales has emerged as a highly profitable channel for distributors. 'When appropriately utilized, inside sales reduces cost-of-sales by 40%-90% relative to field sales, while revenues may be maintained or even grown,' according to the Harvard Business Review. Selling more while spending less sounds great, but it is much easier said than done." Read his blog post.
COVID-19 has caused unprecedented uncertainty in the US economy. Companies that are able to utilize internal and external data and business intelligence are able to mitigate risk, understand trends, and analyze opportunities. Leverage your data and BI to make sure you can navigate the current tumultuous market, by joining this webinar from NAW Trusted Partner Creditsafe.
