Resolved: Delayed User Emails

Today's earlier issue impacting emails sent to users in the system, which impacted new user emails, Output Request emails, and Support Request emails is resolved. Any emails that were delayed should arrive shortly. 

For users that requested multiple password resets or resent ActionID invitations, please note that they will need to use the final email. For site security, the system automatically inactivates the link for new users if a subsequent email is sent. 

Please reach out through normal support channels should you have any questions. 

MARK PULEO

Vice President of Client Services, NGP VAN

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