Delayed User Emails

We are investigating delays in emails being sent to users that include new user accounts emails, Output Request emails, and Support Request emails. There is no impact on our Targeted Email tool nor confirmation emails in Online Actions. 

We are actively working on this issue and will keep you updated on resolution. 

Please reach out through normal support channels should you have any questions. 

MARK PULEO

Vice President of Client Services, NGP VAN

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[email protected]

NGP VAN
1445 New York Ave NW
Ste. 200
Washington, DC xxxxxx
United States

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