Arise Virtual Solutions, part of the secretive world of work-at-home customer service, helps large corporations shed costs at the expense of workers. Now the pandemic is creating a boom in the industry.
Have you worked with a contractor such as Arise, Sykes, LiveOps or Concentrix? We want to learn more about how customer service works at big companies like Apple, Intuit, Disney and Airbnb.
One year ago, Methodist Le Bonheur hospital system erased nearly $12 million of medical debt after an investigation from MLK50 and ProPublica. We checked in with two women who have new jobs and a new optimism about their future.
by Wendi C. Thomas, MLK50: Justice Through Journalism
We wanted to know what life is like for the public health workers charged with limiting the spread of the coronavirus in Illinois. “A lot of people are initially in shock,” one said about making calls.
Despite a history of underperforming properties, Kushner Companies received a near-record sum from a government-backed lender. Should it default, taxpayers could be forced to foot much of the bill. The agency says politics played no role.
Prospect Medical, which mostly serves low-income patients, has suffered a litany of problems: broken elevators, dirty surgical gear, bedbugs and more. Its owners, including Leonard Green & Partners and Prospect’s CEO, have cashed in.
A ban from Facebook has apparently done little to slow Brian Kolfage, charged last month for defrauding thousands in a “build the wall” effort, and who regularly uses personal attacks and misinformation to sic his online following on perceived detractors.
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