UNFI announces CEO retirement, fiscal Q4 profit | Amazon shares dates, details on Prime Day 2020 | Ferguson names next CFO, reports fiscal-year profit
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September 30, 2020
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United Natural Foods is searching for a successor to CEO Steven Spinner, who said Monday that he will retire by July 31 and become executive chairman. UNFI posted fiscal fourth-quarter profit of $52 million, up 207.1% from the year-ago period, but had a loss of $274 million for the full fiscal year.
Full Story: Winsight Grocery Business (9/28) 
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Amazon shares dates, details on Prime Day 2020
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Amazon has announced that its annual Prime Day will be held on Oct. 13-14 after being postponed from July because of the pandemic. The international sales event will expand to Brazil and Turkey in addition to the 17 countries where it was previously available, and Prime members who spend $10 or more with certain small businesses on Amazon in the days leading up to the event will earn a $10 credit for Prime Day purchases.
Full Story: Fast Company online (9/28),  CNN (9/28) 
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Conquer Disruption with Innovative Technology
Conquer disruption, operate with confidence, & turn connections into sales. Learn how distributors are succeeding with Inform ERP's industry-specific technology & continuous innovation to reach customers whenever and wherever the market takes them.
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Operations and Technology
A global study by McKinsey revealed that supply chain organizational structure contributes little by itself to overall business performance. Other factors that must be present include decision-making clarity, strong employee relationships and coordination across the entire supply chain.
Full Story: McKinsey (9/24) 
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Malware attacks declined by 8% last quarter, finds an analysis compiled by WatchGuard from nearly 42,000 of its appliances installed worldwide. WatchGuard Chief Technology Officer Corey Nachreiner notes the sophistication increased, with more "crypters" or "packers" used to evade detection.
Full Story: Dark Reading (free registration) (9/24) 
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Driving customer engagement with B2B commerce
With restrictions on physical meetings, B2B Commerce sales teams are forced to rethink how they engage with customers and conduct transactions remotely. Clients are looking to upgrade their tools and add new capabilities to empower their B2B Commerce sales teams to interact differently with their customers. Learn more in this on-demand webinar.
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Sales and Marketing
Distributors can reduce selling costs and improve profit thorough digitization and having salespeople specialize in different tasks, among other tactics, writes Mike Marks of Indian River Consulting Group.
Full Story: Modern Distribution Management (tiered subscription model) (9/28) 
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This article offers five questions for business-to-business companies to consider when reexamining their sales methodologies, including "Are the front-line sales managers bought in, and is the methodology embedded in their management cadence?"
Full Story: Forrester (9/25) 
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The Business Leader
Gabriele Oettingen's concept of "mental contrasting" can be applied to setting and achieving goals in a four-step process: clarifying your wish, outlining the desired outcome, identifying obstacles and planning how you'll overcome them, writes Alaina Love. "Best of all, investing just five minutes of daily uninterrupted quiet time to practice the WOOP steps can up your game significantly," she writes.
Full Story: SmartBrief/Leadership (9/28) 
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NAW Insider
NAW post: Is Storytelling the Missing Link for Leveraging Distributor Data?
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NAW Institute Fellow and Author Mark Dancer says, "Virtually every distributor I encounter understands that mastering data, analytics and artificial intelligence (AI) is essential if distributors are to survive and thrive in the digital age. However, very few leaders have a comprehensive game plan for turning their company into a data-driven business." Read his post, which is post #8 of 10 in his miniseries on B2B innovation.
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Sign up now for the NAW Fall 2020 Billion Dollar Company Virtual Roundtables
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Designed for C-suite executives, these virtual roundtables provide actionable strategies that will help put your COVID-19 recovery plan in place. Companies belonging to this community are from distribution firms that exceed $1 billion in annual sales. You'll engage in robust conversations with your peers and hear from industry experts on topics to help your business transition to the new normal -- all in the comfort of your own office/home. Register today.
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In tough times, gaining new industry knowledge is helpful
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Are you well-informed about different best practices and knowledge in our industry? If not, NAW's Top 10 E-book List can help get you up-to-speed quickly so you and your business can stay competitive in these challenging times.
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