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The 7 minutes of mayhem that led to the police shooting of Juston Root
In early February, William Thompson, a Brigham and Women’s Hospital security guard, suddenly sensed someone watching him.

A man approached, and began to ramble about law enforcement. At one point, the stranger revealed what appeared to be a handgun — though the gun seemed to be clear. Soon, the stranger’s mood lightened, and the exchange ended in a handshake.

The interaction left Thompson shaken, and so he decided to radio it in to hospital security.

The call would spark a stunning series of events, seven minutes of mayhem that would shut down a hospital and neighboring communities, prompt an all-hands response from four law enforcement agencies, and leave a hospital parking attendant with a gunshot wound to the head. It would end with the man in the long coat, a 41-year-old with a long history of mental illness and a habit of carrying fake guns, dead in a barrage of police bullets.

It would also leave some unanswered questions: What exactly happened here? And why?

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