We recently sat down with Kate Cox, who leads Poynter’s consulting and coaching work, to better understand what she’s hearing from journalists and newsroom leaders right now. One thing became clear quickly: People across the industry are under pressure, and the challenges they are facing are complicated and increasingly unique.
Some organizations are trying to maintain trust with audiences while adapting to new technology and changing workflows. Others are struggling with burnout, leadership transitions, audience strategy or how to do ambitious journalism with fewer people and constant change.
As a former editor in chief of a small nonprofit newsroom, Kate knows firsthand what that balancing act feels like. Today, she helps journalists, newsroom leaders and organizations navigate those same pressures with practical support tailored to their needs.
The work can scale from one-on-one coaching sessions to newsroom-wide strategy and training. Sometimes the solution is surprisingly simple. Kate recently described a newsroom that brought in Kelly McBride to lead a 90-minute ethics session designed to help longtime staff and newer employees build a shared framework for decision-making during a period of change and uncertainty. The session gave the team a common language for navigating difficult conversations and helped create greater alignment across the newsroom.
Other times, the work involves helping leadership teams rethink workflows, priorities or audience strategy.
Right now, many of those conversations center on emerging technology and how organizations adapt to it responsibly.
“We’re talking to organizations an awful lot about how to discuss AI when people are very divided on using it,” Kate said. “The feelings about it are deeply held, and the conversations can be thorny and tricky.”
What makes the work especially valuable is that organizations do not need to arrive with a perfectly defined problem.
“You don’t have to know what you need,” Kate said. “Part of our work is helping people figure that out.”
Whether the challenge is burnout, leadership transitions, newsroom change or new technology, Poynter’s consulting and coaching team helps organizations move forward with greater clarity and confidence.
Reach out to Kate Cox to schedule a conversation and learn more about how Poynter can support your goals.