From Save the Children <[email protected]>
Subject Important Notice: Blackbaud Security Breach
Date July 28, 2020 5:58 PM
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Save the Children

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Save the Children http%3A%2F%2F%25%25track%25%25%2Flogo Dear John,We are
writing to inform you that Save the Children was recently notified of a
data security incident at one of our vendors. As you may be aware,
Blackbaud, a company that provides software tools and management
resources for nonprofits across the world, recently experienced a data
breach. Save the Children takes cyber security and the protection of
your information very seriously, therefore we are contacting you to
explain the incident.What HappenedIn July
2020, Save the Children received notification from Blackbaud that they
discovered a cyberattack on one of their systems that houses donor
information. Unfortunately, Save the Children was one of a number of
organizations impacted by this security breach. A detailed explanation
of the incident isavailable on Blackbaud's website. : http%3A%2F%2F%25%25track%25%25%2Flink What Information Was InvolvedWe understand
from Blackbaud that immediately upon detecting the attacker, Blackbaud
worked with their own security teams, an external forensics firm and
federal law enforcement to expel the attacker from their system.
However, the hacker was still able to copy data belonging to Save the
Children, including supporter names, addresses, phone numbers, date of
birth and giving history. What Information Was Not InvolvedCredit card information and social security
numbers were not impacted.Blackbaud's
ResponseBlackbaud
obtained confirmation that the data was deleted in exchange for a
payment to the hacker, and has provided assurances to Save the Children
that the risk to individuals whose data was stolen is very low. In an
abundance of caution, Blackbaud has put in place dark web monitoring
intended to detect trafficking of any of the copied data, and Save the
Children will maintain regular contact with Blackbaud to stay well
informed of any developments of this nature. Save the
Children's ResponseSave the Children places the highest
level of regard on security and protecting our donor information. We
have removed our data off Blackbaud's servers, and will continue to
prioritize security, both internally and with all of our third-party
vendors. Supporters like you trust us with their information, and we do not
take this lightly. We have and will continue to take steps to protect
supporters' information in our combined efforts to ensure every child
gets the future they deserve.Save the Children remains in
regular contact with Blackbaud regarding any further details of this
incident, and we are continuing to monitor their response. If you have
any immediate concerns or questions, please contact our Supporter
Experience Center at 1-800-728-3843.Thank you for your
partnership and support.

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