Plus: Navigating the "messy middle" in sales for growth
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January 21, 2026
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AI misuse could lead to significant reputational risk
Organizations adopting AI also face significant reputational risks from the technology's misuse, including biased decisions, privacy violations and lack of governance, writes Joey Sylvester, area senior vice president of Gallagher. These issues can erode public trust, damage stakeholder relationships and have financial consequences such as revenue loss, increased customer acquisition costs and legal fees. Proactive measures like ethical frameworks, transparency and robust governance can help mitigate these risks and protect organizational reputation.
Full Story: National Association of Wholesaler-Distributors (1/20)
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Genuine Parts names Stengel as chairman as Donahue retires
Genuine Parts has announced that Paul Donahue will retire as nonexecutive chairman at the 2026 annual meeting of shareholders, ending a 23-year career with the company. Donahue has been chairman since 2019 and was CEO from 2016 to 2024. President and CEO Will Stengel will assume the chairman title upon Donahue's retirement.
Full Story: Modern Distribution Management (1/20), Industrial Distribution (1/19)
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Import prices up near end of 2025
 
cargo ship
(Stringer/Getty Images)
US import prices gained 0.4% from September to November, according to a Bureau of Labor Statistics report that was affected by the government shutdown. Import prices gained 0.1% in the year through November.
Full Story: Reuters (1/14)
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Airgas boosts Pacific Northwest reach with A-L Compressed Gases deal
Industrial Distribution (1/15)
 
 
US LBM buys XO Windows, integrates Southwest operations
Hardware + Building Supply Dealer (1/20)
 
Infios @ NRF 2026: Retail's Big Show Recap
At NRF 2026: Retail's Big Show, Infios showcased a modular tour demonstrating how disconnected supply chain systems come together as a synchronized, end-to-end operation—so you can start where it matters most and scale without ripping and replacing platforms. Watch the video.
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Operations and Technology
 
Siemens tests humanoid robot for logistics tasks
 
Siemens tests humanoid robot for logistics tasks
(Humanoid)
Siemens has completed a proof of concept using the HMND 01 humanoid robot from Humanoid to perform logistics tasks at its Erlangen, Germany, facility. The robot handled tote-to-conveyor destacking, achieving a 90% success rate and a throughput of 60 tote moves per hour.
Full Story: DC Velocity (1/15)
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AI integration transforms procurement processes
 
AI Business Analyst Collaborating with Virtual AI Agent to Analyze Big Data in Real Time on a Holographic Dashboard with Computers and Laptops in a Dark Blue-Lit Room
(Wanan Yossingkum/Getty Images)
Procurement processes are rapidly evolving with the integration of AI, significantly reducing the time required for tasks such as contract processing and purchase order management. Research from Oracle shows AI can cut procurement task completion time by up to 80%. Companies such as Oracle and Efficio are embedding AI into their operations to automate spend classification, supplier selection and contract review, leading to increased efficiency and cost savings.
Full Story: PYMNTS (1/14)
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Sales and Marketing
 
Navigating the "messy middle" in sales for growth
Harvard professor Rosabeth Moss Kanter uses the term "messy middle" to describe the challenging phase of starting and finishing a goal where progress stalls and outcomes seem uncertain. Though it is marked by waning enthusiasm, obstacles and doubts about progress, it is essential for growth, writes Paul Reilly, creator of CoachVAS.ai. To overcome these challenges in sales, "Revisit your vision for the future. Look to the past to gauge progress, and focus on small wins to generate momentum," Reilly writes.
Full Story: Industrial Distribution (1/16)
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AI in 2026: B2B marketing leaders emphasize storytelling
In 2026, B2B marketers must prioritize storytelling, semantic structure and human judgment to stand out amid the increasing volume of AI-generated content, according to B2B marketing leaders. Marketers should focus on aligning content with buyer moments, leveraging structured content for generative engine optimization and developing custom AI use cases.
Full Story: CMSWire (1/16)
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Sponsored Content from Roland Berger
 
What the rise of AI means for sustainable procurement
In this podcast episode, Shantanu Verma, Partner and North America Procurement Practice Lead at Roland Berger, outlines the impact the rise of AI is having on procurement. Verma details specific ways companies are leveraging AI, including loss prevention/recovery via better contract management. Listen now.
 
 
 
 
The Business Leader
 
4 ways to build executive presence
 
4 ways to build executive presence
(bo feng/Getty Images)
Executive presence is a crucial leadership asset to cultivate deliberately, writes executive coach Joel Garfinkle, who notes that it extends beyond charisma to encompass how leaders communicate, make decisions and maintain composure under pressure. To advance to a senior role, intentionally refine these qualities to inspire confidence, earn greater influence and be recognized as a leader, Garfinkle writes.
Full Story: SmartBrief/Leadership (1/20)
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New from MDM
 
NAW Members - did you know that you now have access to MDM Premium? MDM Premium offers reporting, benchmarking, and business intelligence to help you stay competitive, anticipate market shifts, and make informed business decisions. Click here to activate your MDM Premium subscription.
 
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Distributors invest heavily amid data center boom
Distributors are investing heavily in response to the surging demand for data centers, driven by growth in digital services and AI. Companies such as Wesco International and Distributor Wire & Cable are expanding facilities and operations to meet the needs of this rapidly growing market, with significant construction activity in regions such as Northern Virginia, Texas and Ohio. However, the rapid expansion of data centers has raised concerns about environmental impact, leading to regulatory scrutiny and proposed changes to tax incentives and grid usage fees.
Full Story: Modern Distribution Management (1/16)
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Distributors tackle tech debt with unified commerce
Distributors often face technical debt due to piecemeal additions to their tech stacks like outdated ERPs, custom scripts, and overlapping SaaS tools, which can hinder business growth, according to a report from OroCommerce and Modern Distribution Management. Leaders have focused on creating a unified commerce foundation to manage products and pricing, making other decisions easier and reducing the need for duplicate systems.
Full Story: Modern Distribution Management (1/15)
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MDM unveils Q1 forecast report with sector-specific growth projections (1/19) 
 
 
 
 
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Invest in Your Future Leaders with NAW Education Programs
Prioritize your organization's greatest asset — your people. NAW's premier education programs, such as the online Management Academy and the in-depth Distribution Leadership Program at THE Ohio State University, are designed to equip your high-potential employees with the skills and insights they need to lead and succeed. Ensure your rising stars are prepared to drive your business forward by investing in their growth today. Learn more about how NAW can help you develop the leaders of tomorrow.
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Interested in membership with NAW? Reach out and let us know how we can help you.
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About NAW
 
The National Association of Wholesaler-Distributors (NAW) is one of America’s leading trade associations, representing the $8 trillion wholesale distribution industry. Our industry employs more than 6 million workers throughout the United States, accounting for approximately 1/3 of the U.S. GDP. 250,000 wholesale distribution companies operate across North America, including all 50 states. Learn more.
 
 
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