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The U.S. Social Security Administration (SSA) has expanded access to its online portal, my Social Security, making it easier for Americans to securely manage their Social Security information online. The portal now offers 24/7 access and allows eligible individuals to request replacement Social Security cards online—eliminating the need for an in-person office visit.
A my Social Security account provides personalized tools for individuals whether or not they currently receive benefits. Users can view benefit estimates, track applications, access important documents, and manage account details securely online.
To create an account, users can choose between Login.gov or ID.me, depending on which option best fits their needs. Step-by-step guidance is available, and additional assistance can be obtained by calling SSA’s Help Desk at 1-800-772-1213, available Monday through Friday, 8:00 a.m. to 7:00 p.m. local time.
With a my Social Security account, individuals can:
- Request a replacement Social Security card
- Upload documents and submit forms online
- Access benefit estimates and Social Security Statements
- Check application status and print verification letters
- Manage direct deposit, address changes, and tax forms if receiving benefits
To create a my Social Security account or locate a local SSA office, visit the SSA website.
For assistance with a Social Security matter or any federal agency issue, constituents may contact my district office at 346-762-6600.
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