What people are saying

“One of the best-managed training sessions. Speakers were all knowledgeable and engaging. Interactive sections were great at keeping [the] audience focused and engaged. Excellent job. Thank you.” --"Protecting Consumers and Communities from Fraud" training participant Lorena Bailey, Montgomery County Office of Consumer Protection (visit our website to learn about upcoming trainings and webinars)

D.C.-area training participants learn about scam prevention

Direct service providers in the National Capital Region participated in a day-long Consumer Action training on scam prevention hosted by Amazon at its Arlington, Virginia, headquarters. Participants gathered tools and resources from Consumer Action, FightCybercrime.org and the Federal Trade Commission. Read more.

Webinar addresses financial impact of extreme weather

Our most recent webinar explored the financial impact of severe weather events on consumers—particularly low- and moderate-income (LMI) households. Guest speakers shared research findings and post-disaster tips and resources. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

While we wait to see if the Consumer Financial Protection Bureau will be forced to seek funding or be forced out of business in the new year, the consumer bureau is considering two rules that would impact our control over our financial data and our rights under a key fair lending law. Read more.

Class Action Database: Bots cost Papaya Gaming $15 million

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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