What OIG Inspected 

OIG inspected the executive direction, policy and program implementation, resource management, and information management operations of Embassy Cairo.  

What OIG Found 

• The Ambassador generally modeled the Department of State’s leadership principles, particularly integrity, valuing and developing people, and fostering resilience.
• Embassy Cairo’s Political, Economic, and Public Diplomacy Sections generally complied with Department standards and priorities.
• The embassy’s Consular Section had deficiencies related to wait times for U.S. citizen services and immediate relative immigrant visa interviews, as well as with its workspace configuration.
• The employee association did not reimburse Embassy Cairo for $389,000 in local guard services.
• Embassy Cairo had internal control issues in general services and facility management programs.
• The embassy had information management deficiencies related to information systems security officer duties, unauthorized software, user access rights, and telephone inventory. 

What OIG Recommends

 OIG made 11 recommendations to Embassy Cairo. In its comments on the draft report, the embassy concurred with 8 recommendations and disagreed with 3 recommendations. OIG considers all 11 recommendations resolved. The embassy’s response to each recommendation and OIG’s reply can be found in the Recommendations section of this report. The embassy’s formal response is reprinted in its entirety in Appendix B.