Resolution Matters - NHS Resolution newsletter Having trouble reading this email? View it in your web browser [link removed] Resolution Matters: 18 December 2025 Celebrating 30 years of NHS Resolution
This year, NHS Resolution marks 30 years of supporting the NHS in England. Since our establishment, we have been committed to resolving disputes fairly, providing expert advice, and helping the health service learn and improve. Over three decades, our work has evolved alongside the NHS, ensuring that patients, practitioners, and organisations alike receive the support and guidance they need. As we celebrate this milestone, we reflect on our continued commitment to excellence and look forward to supporting the NHS in the years ahead.
News Giving evidence at the Public Accounts Committee
On 20 November Helen Vernon, our Chief Executive, appeared before the House of Commons Public Accounts Committee (PAC) alongside Samantha Jones, Permanent Secretary at the Department of Health and Social Care, Elizabeth O'Mahony, Interim Director General, Finance, NHS England (NHSE), and Professor Aidan Fowler, National Director of Patient Safety at NHSE. The four witnesses gave evidence on the costs of clinical negligence and the measures being taken across the NHS to improve patient safety and manage expenditure.
The Public Accounts Committee examines how public money is spent and whether taxpayers are getting value for money. The Committee, chaired by Sir Geoffrey Clifton-Brown MP, based its inquiry on the National Audit Office report [[link removed]] examining the £58.2 billion set aside for clinical negligence claims in the 2023-24 accounts.
Key topics discussed included: sustainability of rising costs; disproportionate legal costs at lower values; England's clinical negligence costs per capita and system compared to other jurisdictions; rise in CNSGP claims numbers and estimates around the maturing of the scheme; double recovery; costs of maternity claims, transparency of conditional fee agreements between claimants and their solicitors; data; candour, and whether the NHS has an overly defensive culture; alternative dispute resolution; and patient safety responsibilities across the system.
The PAC will publish a report on clinical negligence soon, with recommendations for government. The government will then respond in due course. NHS Resolution will continue to work closely with DHSC and NHS England to implement further cost savings, enhance patient safety initiatives and improve claim resolution times.
NHS Resolution Annual Statistics 2024/25 published [[link removed]]
On 1 October we published the Annual Report Statistics 2024-25, the Supplementary Annual Statistics 2024-25 and the member and health authority statistics 2024-25. These resources provide data transparency and insights, and provide more detailed information about our claims than is available in the Annual Report and Accounts.
The statistics can be accessed on our website here [[link removed]].
Professor Tim Draycott (1964–2025) [[link removed]]
The sudden and unexpected passing of Tim Draycott, Senior Clinical Advisor for Maternity at NHS Resolution, on November 24, 2025, is a tremendous loss. Tim was a widely respected figure in patient safety and maternity care, and also a cherished colleague and friend to many within NHS Resolution and across the wider NHS family.
You can read more about Tim’s work with NHSR and professional life on our website here [[link removed]].
OASI report published [[link removed]]
We are pleased to announce the publication of our report, Learning from Obstetric Anal Sphincter Injury Claims within the NHS in England: a thematic review. The study analysed 238 compensation claims and shows the high risks to women who are experiencing symptoms. In collaboration with experts six key areas were identified for supporting women with OASI.
Read the full report on our website here. [[link removed]] Delayed cancer diagnosis in general practice report published
In October, our Safety and Learning team launched their latest thematic review of 105 completed claims relating to delayed cancer diagnosis in general practice over a seven-year period to March 2023 by analysing claims data to identify learning opportunities and improve patient safety across the healthcare system.
Read the full report on our website here. [[link removed]] Preventing and managing workplace violence webinar resources [[link removed]]
On 7 October, we hosted a national webinar which covered the NHS Resolution workplace violence report and how claims learning, local data analysis, implementing local violence reduction strategies and being responsive to staff after incidents are helping create safer working environments for NHS staff.
Find out more and access the resources here. [[link removed]] Advise / Resolve / Learn This communication from NHS Resolution was sent because there is a business relationship between the sender and the recipient, or that consent was granted by the recipient. If you believe this is an error, or if you don't wish to receive future communications from NHS Resolution please unsubscribe. [link removed]
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