| When Josh requested a routine exam, the VA offered only a telehealth slot that didn’t fit. When he declined, they told him to wait three months for basic care he’d already earned.
But the VA’s access standards, published to implement the VA MISSION Act, allow veterans to use community care providers if they must wait more than 20 or 28 days for care at the VA, depending on the treatment needed.
For many veterans, it’s more than just unreasonable wait times — it’s a dangerous delay for those with chronic pain or post-traumatic stress.
Josh isn’t alone.
Our heroes shouldn’t wait months for basic care — especially Purple Heart recipients like Josh, whose fight for timely care now fuels his volunteer work with Concerned Veterans for America.
Yet veterans nationwide still face long waits, confusing denials, unexpected bills, and shifting rules that ignore the care standards Congress already set.
This is why we fight for the Veterans’ ACCESS Act. The promise of timely, high-quality care — whether at the VA or in the community — is still not being honored.
Many VA employees are doing their best, but community care standards must be enforced and made permanent.
The Veterans’ ACCESS Act would fix these problems by:
- Codifying the current VA access standards into federal law
- Requiring transparency and accountability
- Empowering veterans through choice and self-scheduling tools
- Expanding mental health care access
These fixes are the bare minimum and are well overdue. 👉 Speak up for veterans. Sign our letter urging Congress to support Veterans’ ACCESS. | 
