Casework Highlight
A surviving spouse of a veteran reached out to our office to assist her in obtaining her late husband’s final retirement check and recovering overpayments that her husband sent to the Defense Finance and Accounting Agency for the Survivors Benefits Plan (SBP). Her husband had paid up his benefit, but they continued to take automatic payments for 9 years. We requested his final paycheck dispersed and an audit of payments for the SBP, and we were able to return his final paycheck plus the SBP overpayment.
Coronavirus Casework Highlight
A constituent called our office because they were receiving Pandemic Unemployment Assistance benefits, but the benefits stopped without notice and without reason. The constituent contacted our office, and we sent their information to our direct contact at Arizona Department of Economic Security (DES). DES called the constituent, fixed the issue, and they started receiving benefits again.
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