What people are saying

“I really appreciate Consumer Action's work to help Americans, especially the less fortunate. This webinar did an excellent job of showing the work that consumer advocate[s] and state and local governments are doing to protect people, filling the gap caused by the abdication of the federal government under the Trump administration.” --"Stepping Up to Inform and Protect Consumers" annual convening attendee Michael DeLong, Consumer Federation of America (visit our website to learn about upcoming trainings and webinars)

Annual convening and awards reception mark Consumer Action's 54th year

Consumer Action just celebrated its 54th year of consumer education and advocacy! Read about our anniversary events—a virtual convening and an awards ceremony and reception that brought together friends, supporters and icons in consumer advocacy. Read more.

Consumer Action on-screen!

Consumer Action’s director of consumer protection was recently a guest on Comcast Newsmakers, where she offered tips and encouragement to consumers seeking to gain greater control over their money. Read more.

Fraud and scam prevention are focus of train-the-trainer series

Consumer Action outreach staff conducted two in-person scam prevention train-the-trainer events this past summer, with more to come next year. We offer these, along with our free multilingual consumer education materials, as part of our ongoing scam prevention work. Read more.

Webinar attendees learn about the power of financial health metrics

Presenters for our most recent webinar shared how measuring financial health can help community-based organizations better serve their clients and communities by enabling them to design programs that address these consumers' unique needs. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

While the acting CFPB director devises new schemes to shutter the Consumer Financial Protection Bureau, former CFPB attorneys, who returned billions to cheated consumers, have reinvented themselves to keep companies accountable. Read more.

Class Action Database: $30 million settlement over children's privacy rights violation

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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