DIFS Promotes Cybersecurity Awareness Month to Help Michiganders Avoid Online Scams

Media Contact: [email protected] 
Consumer Hotline: 877-999-6442, Michigan.gov/DIFScomplaints

FOR IMMEDIATE RELEASE: October 20, 2025

(LANSING, MICH) The Michigan Department of Insurance and Financial Services (DIFS) is reminding Michiganders to take proactive steps to protect themselves from scammers and cyberattacks.

“Cybercriminals are constantly evolving their tactics to steal personal and financial information. Taking proactive measures to protect your information is always a smart decision,” said DIFS Director Anita Fox. “By staying informed, Michiganders can protect their families and their finances. DIFS is here to help Michiganders understand the threats and take practical steps to safeguard their money and personal information.”

While older adults or those who are less tech savvy are more likely to fall victim to a cybercrime, anyone can be a target. Following well-established cybersecurity practices is the first line of defense against cyberattacks.

Here are some steps that consumers can take to protect themselves and their personal information online:

• Use strong, unique passwords. Create passwords with at least 12 characters and never reuse them across accounts. Consider using a password manager.
• Enable multi-factor authentication. Add an extra layer of protection with a code, fingerprint, or security key.
• Think before you click. Never click on suspicious links, pop-ups, or attachments unless you can verify the source. Verify emails by contacting the sender directly – not by replying to the email or using contact information contained in the email.
• Update software regularly. Install updates on phones, computers, and apps to fix security vulnerabilities.
• Stay alert to scams. Financial institutions will never call, text, or email asking for your passwords or account numbers. If in doubt, contact your bank or credit union directly using the contact information on your statement or their website.

DIFS also takes steps to ensure sound cybersecurity practices in the industries it regulates to support its mission of ensuring safe and secure insurance and financial services for Michiganders, including by providing free resources such as toolkits to help banks and credit unions share account security tips with consumers.

DIFS regularly reminds banks, credit unions, and other financial services entities to review, update, and test their data protection processes. Additionally, the Department has set forth data security requirements for licensed insurers and producers under the Michigan Insurance Data Security Law, which requires insurance licensees to establish information security programs and notify DIFS of a cybersecurity event involving nonpublic information.

The DIFS Fraud Investigation Unit investigates criminal and fraudulent activity related to the insurance and financial markets and works with the Attorney General and other law enforcement to prosecute these crimes. Suspected insurance fraud can be reported to DIFS safely, easily and, in most cases, anonymously by calling 877-999-6442 or online by visiting DIFS' website.

The mission of the Michigan Department of Insurance and Financial Services is to ensure access to safe and secure insurance and financial services fundamental for the opportunity, security, and success of Michigan residents, while fostering economic growth and sustainability in both industries. In addition, the Department provides consumer protection, outreach, and financial literacy and education services to Michigan residents. For more information, visit Michigan.gov/DIFS or follow the Department on Facebook, X, or LinkedIn.

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