From Nicole Grafton <[email protected]>
Subject E-commerce Trends 2024: Part 2 – B2B Portals: an info hub
Date October 19, 2025 2:09 PM
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Streamline operations with this on-demand feature, your key to hands-off 24/7 service

Hi WebAlliance Administrator,

What’s one of the in-demand features for wholesale distribution?

Online portals! We can log in and pay our electric bill online, and customers expect that now for their B2B interactions. Offering 24/7 access to information, from their specific pricing and order tracking to invoice management - Service and Invoice Portals give users self-serve at their convenience.

Why customers expect portal video ([link removed] )

Why should distributors care?

Customer-focused Online Portals reduce the need for phone-based inquiries, freeing up resources and ensuring effortless access to services, from reordering to checking shipment status, to paying past invoices all in the same place.

It's clear that investing in an intuitive, user-friendly customer portal is key to staying competitive and meeting today's customers' growing expectations.

Nicole Grafton

Aldrich Web Solutions

www.aldrichsolutions.com ([link removed] )

Ecommerce Built Specifically for B2B Distribution

PS. Want to learn more about customer portals? See how + WebAlliance can power your eCommerce website ([link removed] )

Aldrich Web Solutions, a Business Unit of Cordance Operations LLC, 16 W Martin Street, Raleigh, NC 27601, United States, 618-364-0035

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