Fundraising and Compliance Training Newsletter |
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Welcome to the October edition of the Fundraising and Compliance Training newsletter from NGP VAN! Read on to learn about NGP VAN highlights and training updates. If you have any feedback to share, we'd love to hear about it! You can see our feedback forms at the bottom of the newsletter. |
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If you use our email tools, you should know that Yahoo has recently updated their inboxes in a way that may effect your program. They made a major change to their inbox storage limits, changing it from 2 TB to just 20 GB. This is a pretty large cut, and due to this we are seeing a large number of bounces due to inboxes simply being full.
If you’ve noticed more bounces from Yahoo email addresses, don't worry. This doesn’t mean anything is wrong with your email program, it’s only to do with Yahoo’s changes. If you’d like to learn more about it, you can check out this article. |
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For those who do a lot of managing of lists and other data, something that's good to know is that you can bulk delete records yourself, with no need to wait on our Support team. Many bulk deletions can be started directly from the My List page, or from a report. Keep in mind, bulk deleting is something that can be done from many different reports, but not from all of them.
If you’re not sure if you have the user permissions to initiate a bulk delete, reaching out to your admin is usually the fastest way to get it done. They will be able to do it for you, or they can give you access. To learn more, you can check out these two Help Center Articles:
How to: Bulk delete contributions and disbursements
How to: Bulk delete contact records | |
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Underused Feature Spotlight |
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Email Address Status Report |
The Email Address Status Report is a great report to keep in mind for those that use our digital tools for email sending. A lot of folks skip over it, since it doesn’t list contact name, but it’s a handy tool for managing your email lists.
With the Email Address Status Report, you can easily unsubscribe emails in bulk when you need to clean up your lists, and its an easy way to see how many contacts have subscribed to your email program. Something to keep in mind though, it is NOT possible to use this list to resubscribe emails. If you’d like to learn more about that process, you can check out this Help Center Article:
How to: Resubscribe email addresses |
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Paragon support for Optimized Contribution forms |
If you have an existing Paragon gateway, you are now able to select it when using Optimized Contribution forms. You can also use Ask Amount Impact Statements to boost donor engagement. Showing supporters exactly how their gift makes a difference can inspire them to continue giving. |
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Accept contributions with NGP VAN Payments
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Looking for a more efficient way to collect contributions? NGP VAN Payments is a secure, fully integrated donation platform powered by Stripe, and it’s available to all NGP VAN clients. The best part is, you can sign up right from your account by navigating to Payment Gateways.
With simple 3.25% pricing, fast setup, and built-in donation forms that are optimized to help you raise more, NGP VAN Payments is a great option for teams looking to bring in funds without extra overhead. |
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Check out this new Micro Training! |
If you’re new to using our tools, check out this Micro Training on using My List and My Folders to save your lists and searches. |
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Monthly New Feature Overview |
Join us for our Monthly New Feature Overview where we walk through the latest updates and enhancements across NGP VAN products and Mobilize, including what’s new, what’s improved, and how these changes can support the important work you do.
This is a great opportunity to see new features in action, get your questions answered live by our product experts, and give feedback. Sign up for the Monthly New Feature Overview here. |
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We would love to hear from you!
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Thank you for reading this month's edition of the NGP VAN Organizing Training Newsletter! If you have any feedback, we'd love to hear from you. |
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Did you or a colleague use NGP VAN tools in a creative and impactful way? Tell us about it! We'd love to hear your story. Your efforts and ideas could inspire others and help spark new ideas across the community. |
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