What people are saying

“Thank you to Consumer Action for organizing this webinar and to the speakers for the wealth of information shared. The webinar was recommended by the Local Consumer Program Manager of the MA Attorney General’s CARD [Consumer Advocacy & Response Division], and I will be sharing it with my colleagues.” --"Discovering the Power of Alternative Savings Programs: Insights for advocates" webinar attendee Andrea Wong Monteiro, MV Mediation Center, Vineyard Haven, MA (visit our website to learn about upcoming trainings and webinars)

P2P payment apps publication and webinar stress user protection

Peer-to-peer (P2P) payment apps are the tool of choice for a growing number of consumers. A new publication and recent webinar cover why it’s so important to understand how to protect yourself before adopting any financial technology. Read more.

Webinar highlights alternative pathways to building savings

There’s a desperate need for strategies and tools that make saving outside of retirement accounts accessible and achievable. Our recent webinar spotlights some promising alternatives to traditional savings accounts. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

While the Trump administration waits impatiently to ax staffers at the Consumer Financial Protection Bureau, it has steered Congress into starving the agency for funds and is now revoking and rewriting CFPB rules that defend and protect consumers. Read more.

Class Action Database: Prohibited text messages lead jewelry giant to settle

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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