Thermo Fisher Scientific, Amazon and Overstock have been awarded three-year pilot contracts to create e-commerce portals that can be used by federal government buyers. The portals are for purchases worth up to $10,000.

Workers are starting to return to their offices, and cybercriminals are in hot pursuit. Check Point has discovered phishing campaigns involving fake COVID-19 workplace safety training classes and fake surveys about the Black Lives Matter movement.

Tendo Communications' Lindy Roux explains the importance of content experience in business-to-business marketing and provides best practice examples. She offers a six-step plan to creating a great content experience, which covers mapping customer journeys and designing content architecture.

Marketers should consider either creating their own podcast or being a guest on others to showcase their industry expertise, Worstofall Design's Pia Silva writes. She recommends LinkedIn as an essential platform for business-to-business marketers and explains the benefits of retargeting campaigns on Google.

Problems are part of life, so turn them into positives with a problem-solving mindset so that "you've found the problems you like to solve," writes Marcella Bremer. She suggests five values to examine with your team based on ideas from the author Mark Manson, including embracing healthy conflict and being willing to say "no" to things that don't match your values.

Our society overuses the phrase "I'm sorry" and often fails to supplement it by naming the mistakes made and taking responsibility for them, writes Krister Ungerbock. "If you've done no harm, don't use 'sorry' as a placeholder for what you really mean to say," Ungerbock writes.

In his NAW blog post, Mark Dancer writes, "In many ways, the impact of digital transformation and disruption on the retail industry is ahead of similar changes happening in distribution. Distributors can learn from retail and then upgrade their strategies and operational plans to be better prepared for changes that are certain to come. Distributors that fail to learn from retail's transformation risk being blindsided by predictable changes that will come to distribution." Read his post.

Distributors have made progress in navigating through this unprecedented disruption, but much more is needed. In this live webinar, we will follow up with Michael DeCata, President and CEO of Lawson Products, to hear how he is navigating through COVID-19 and how it has accelerated his plans around innovation. Mark Dancer, author of NAW's "Innovate to Dominate," and Richard Blatcher of PROS will explore with Mike how distributors must implement an "innovation ecosystem" to compete in the new normal. Register today! Sponsored by PROS.