Her rare “New Heights” podcast appearance broke records and showed why stars are favoring long-form, friendly interviews. Email not displaying correctly?
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Taylor Swift sends the internet into a meltdown with podcast appearance

Taylor Swift, shown here in 2024. (Photo by Scott A Garfitt/Invision/AP, File)

At one point Wednesday night, about 1.3 million people were watching the livestream of Taylor Swift’s appearance on the “New Heights” podcast hosted by her boyfriend, NFL star Travis Kelce, and his brother (and former NFL star) Jason Kelce.

By Thursday afternoon, about 17 hours after the episode went live, it had more than 10 million views. That number shattered the “New Heights” record of 8.6 million. Interestingly, that record was set when Jason’s wife Kylie appeared on the show.

On her own podcast, Kylie weighed in, saying, “Officially no longer the record holder for the most watched episode of the other podcast. There's no way it's even close, and I love that for me.” She added, “It is very entertaining to watch the Internet break. It's just crumbling apart, and I love it. I love it.”

More impressively, the numbers posted due to Swift’s appearance are in line with Donald Trump’s 2024 pre-election appearance on Joe Rogan’s podcast. Rogan garnered about 11 million views in the first 12 hours.

Swift’s appearance, and her album announcement, had Swifties and casual fans alike burning up their devices to watch. That’s because seeing Swift in such an environment was so unusual.

The New York Times’ Jessica Testa wrote, “Rarely does Ms. Swift sit for an interview. (Exceptions include in-depth conversations about songwriting for Apple in 2020, and about directing for Variety in 2022.) That her first proper podcast interview was conducted beside her romantic partner speaks to both her personal reluctance to engage with mainstream media and a larger truth about podcasting: For prominent figures, it has become a friendly space, where unchecked conversation can flow freely.”

A PR executive told CNN’s Brian Stelter, “Why would Taylor EVER do a mainstream media interview ever again?”

Swift’s stardom surpasses any need to appear on Jimmy Fallon or Jimmy Kimmel’s show to help sell an album. She doesn’t even have to do a podcast. She can just use her own social media.

But if someone such as Swift, or even those not as nearly famous, is interested in sitting down for an interview, there are plenty of friendly podcasts to choose from. Plus, podcast interviews offer a level of flexibility that makes them enticing to celebrities and newsmakers. The conversations can be long and free-flowing without tight time constraints. That allows for nuance and context. Plus, podcasts can be edited — or not edited — so what an interview subject wants to say is what the audience actually ends up hearing.

Testa wrote, “While these interviews may seem journalistic in nature, most stars of new media do not consider themselves journalists. In their celebrity interviews, they reject the blunt questions of 1990s network broadcasters and the literary sensibility of 1970s magazine scribes. They foster a sense of safety. Their goal is intimacy, not necessarily accountability.”

Podcasts such as Alex Cooper’s “Call Her Daddy” and Sean Evans’ “Hot Ones,” where celebrities eat spicy chicken wings in between questions, allow stars to let loose in a way that the audience might not see in a tight 10-minute interview on late night TV or a profile in The New York Times or Rolling Stone or on “60 Minutes.”

We should be careful not to draw too many sweeping conclusions about podcasts from Swift’s appearance on “New Heights.” Swift is a star, a mega-star, easily one of the biggest stars on the planet. Who actually compares to her in terms of popularity?

And yet an emerging trend is pretty evident: stars of all levels prefer podcasts over traditional media.

So let’s go back to the question that the PR exec asked Stelter: “Why would Taylor EVER do a mainstream media interview ever again?”

Stelter wrote, “Grasping for an answer, I thought, maybe Swift's team would consider a morning show sit-down or a primetime special if she were ever on the defensive over some scandal or something. Submitting to hard-hitting questions can have value in certain situations. But generally speaking, podcasts with friends are the PR way to go.”

As she does, Swift has taken over the media sphere with this appearance. Here are a couple of other stories that might interest you:

The Washington Post’s Emily Yahr with “5 takeaways from Taylor Swift’s unprecedented podcast interview.”

Awful Announcing’s Matt Yoder with “The 10 best moments from Taylor Swift on New Heights with Jason and Travis Kelce.”

   
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One blip

YouTube hosted the premier of Swift’s appearance on the “New Heights” podcast and let’s just say, problems were had. About an hour and 45 minutes in, YouTube’s stream crashed. At the time, there were a little more than a million people watching.

Awful Announcing’s Drew Lerner wrote, “Fairly or unfairly, that has now raised questions about YouTube’s ability to stream its first-ever NFL game broadcast in less than one month’s time. During the offseason, YouTube struck a deal with the NFL to exclusively broadcast the Kansas City Chiefs-Los Angeles Chargers game on Friday, Sept. 5 from São Paulo, Brazil. The game will serve as both a dry run and a testing ground for YouTube as it explores becoming a larger NFL partner during the next round of media rights negotiations in a few years.”

Here’s the thing: without a doubt, the viewer count for the NFL game will amount to way more than a million.

Lerner wrote, “It’s unclear exactly what happened on Wednesday night to cause YouTube’s issue with ‘New Heights.’ 1.3 million concurrent viewers is certainly a lot, but likely isn’t nearly enough to make a dent in YouTube’s streaming capabilities from a pure volume perspective. YouTube is the most widely viewed platform in the country and has no doubt handled audiences of similar size in the past. However, 1.3 million viewers still pales in comparison to what the platform will likely get for its NFL broadcast, which could easily eclipse 10 million concurrent viewers, if not many more. The quickest way to fall out of the NFL’s good graces would be to have a technical glitch occur mid-game similar to what happened on ‘New Heights.’”

Media news, tidbits and interesting links for your weekend review

  • Since we’re talking about podcasts today, check out The Hollywood Reporter’s “The 44 Most Powerful Players in Podcasting in 2025.”
  • Big news today is today’s meeting in Alaska between President Donald Trump and Russian President Vladimir Putin. Here’s The Washington Post’s Victoria Craw and Victoria Bisset with “What you need to know about Trump and Putin’s high-stakes summit in Alaska.”
  • And here’s The New York Times’ Jess Bidgood and David E. Sanger with “Why Trump Wants to Meet Putin.”
  • Interesting tweet of the day from New York Times media reporter Katie Robertson on X with: “News: Los Angeles Times journalists plan to hold a strike authorization vote -- their first ever -- as negotiations for a new union contract drag on nearly 3 years.”
  • NPR’s David Folkenflik with “Is Kari Lake a CEO? Her agency said so. The law suggests not.”
  • And here’s The Washington Post’s Scott Nover with “Kari Lake defends VOA cuts in court after warnings from Capitol Hill.”
  • CNN’s Hadas Gold with “Alex Jones’ Infowars will go up for sale yet again, judge rules.”
  • Writing for Poynter, Amy Mitchell — founding executive director of the Center for News, Technology & Innovation — with “Press freedoms can slip away.”
  • ESPN recently cut a deal with the National Football League to acquire properties such as the NFL Network and the RedZone Channel. Eventually, the NFL will own a 10% stake in ESPN, leaving many to wonder if the league might try to influence ESPN’s journalism when it comes to covering the league. According to Front Office Sports’ Michael McCarthy and Ryan Glasspiegel, NFL commissioner Roger Goodell spoke with ESPN employees at a town hall this week and assured them the league would not get involved in the network’s journalism. You would hope not, but honestly, what else was Goodell going to say?
  • The Athletic continues with its series of athletes being stalked. Here’s Charlie Eccleshare with “The epicenter of stalking in sports? Why tennis stands apart.”
  • Michael Calderone, editor of Vanity Fair’s The Hive and the outlet’s media coverage, is leaving Vanity Fair after the Conde Nast publication announced a bunch of structural changes earlier this week. When I first joined Poynter in 2019 and started this newsletter, Calderone was writing a must-read daily media newsletter for Politico. When I called him for advice and thoughts about media newsletters, he generously offered his time and insight, and could not have been friendlier. CNN’s Brian Stelter wrote in his “Reliable Sources” newsletter on Thursday, “Calderone edited most of my VF work and was exceptional to work with. The best of the best!” I wholeheartedly agree. Calderone is one of the good guys.

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Have feedback or a tip? Email Poynter senior media writer Tom Jones at [email protected].
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