August 2025 • Issue 2, Volume 16 • www.consumer-action.org

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What people are saying

“EXCELLENT PRESENTATION. WOW! Thank you all so much…Many of our clients’ personal goals are to achieve homeownership. I was blown away by the three presenters’ information, experience and expertise. The webinar has enhanced my knowledge and future referral for clients.”

--“Challenges and Solutions to Buying or Renting a Home in 2025” webinar participant Desirae Kelley-Strong, City of Lansing, Lansing, MI (visit our website to learn about upcoming trainings and webinars)

Telephone privacy rights training and education, from California to Georgia

Consumer Action has conducted a number of training and education events this year to help consumers, small businesses, and the community-based organizations that serve them, understand their rights and responsibilities under the Telephone Consumer Protection Act. Read more.

Experts address housing challenges in recent webinar 

Securing adequate, affordable housing continues to be a challenge for both renters and homeowners. Our latest webinar brought together experts to identify major barriers to housing and offer potential solutions. Read more.

It’s always the right season to reduce energy costs 

The hum of the air conditioner is a reminder for California residents to check out PG&E’s energy- and money-saving assistance programs, while residents nationwide can benefit from the company’s tips for reducing energy use in summer, and all year round. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

$80 million in compensation to harmed consumers—poof…gone! The Trump-CFPB and Congress continue their demolition plan for the Consumer Watchdog. Read more.

Class Action Database: Gender discrimination in the ‘happiest place on earth’

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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