A monthly series from the Web Foundation

We must all fight the global pandemic of misinformation.

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From dangerous claims that drinking bleach is a miracle cure to bogus conspiracy theories that 5G is responsible for the spread of the virus, the web has been inundated with Covid-19 misinformation in recent months.

As the coronavirus has spread across the globe, so too have fake cures, rumours and lies — leading the World Health Organization (WHO) to label the situation as an "infodemic"

While the web isn’t the cause of misinformation, it helps it spread faster and further than ever before. But it's also a critical tool for governments, health authorities and scientists to provide the public with clear, up-to-date information during this public health crisis.  

Here, we untangle what we must do to fight back against the flood of falsehoods and ensure the web helps keep us informed and safe.

We must be the immune system for the web. Here's how.

If we each play our role, together we can overwhelm Covid-19 misinformation and make sure the web continues to keep us informed and safe in a moment that we need it most.

 

It's never been more important that we come together to fight online misinformation.


At best, false claims, rumours and conspiracy theories get in the way of important advice and support. At worst, this viral misinformation costs lives.

We've recommended steps governments, companies and all of us as citizens can take to preserve the web as the channel of accurate information we so need. These include:


🏛  Governments

  • Make accurate Covid-19 information widely available and accessible to all
  • Never publish or spread misleading information
  • Actively counter misinformation while respecting freedom of expression


💼  Companies

  • Prominently display accurate health information
  • Design products to discourage sharing of misinformation and provide users with clear guidance on how to respond to and report misinformation
  • Dedicate emergency resources to limit the spread of misinformation, and remove content when warranted

🗣 Citizens
  • Share accurate, credible updates and advice from trusted sources like WHO, public health authorities and reputable news outlets
  • Don’t share, quote or reply to misinformation as this engagement can help it spread further
  • Use reporting tools available on social media platforms to report misinformation
Read the policy brief
More to explore
 
☑️  Seen a questionable post about Covid-19? The CoronaVirusFacts/DatosCoronaVirus alliance is fact checking some of the most popular inaccuracies across 70+ countries.

📄  Access Now recommends how governments should respond to the current "infodemic".

🌍  This tool from the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) tracks government action on disinformation across Sub-Saharan Africa.

📈  Harmful misinformation pollutes our online world, despite efforts to reduce its spread. Avaaz examines the dangerous content putting Facebook users at risk.

🌐  How are social media platforms responding to the pandemic? Public Knowledge analysed what the companies' efforts may mean for the future of content moderation.

🕹  Go on your own interactive misinformation adventure with Pollicy’s Choose Your Own Fake News game.

❓  How has big tech lived up to commitments to crack down on misinformation? This report from the Centre for Countering Digital Hate and Restless Development takes a look.

🛠  5G does not transmit the coronavirus. Period. But as The Verge reports, this bogus conspiracy theory has fueled attacks on telecoms engineers in the UK — and beyond.

🔍  Craig Silverman, media editor of Buzzfeed News, explains how he tracks the coronavirus misinformation and hoaxes that comprise the current “information apocalypse”.

🤔  Who's pushing Covid-19 misinformation on Facebook? NewsGuard tracks the Facebook pages that repeat, share and amplify everything from false cures to conspiracy theories.
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