From IPA Financial Inclusion Program <[email protected]>
Subject Webinar on August 6th | Insights from Nigeria’s Consumer Protection Survey
Date July 23, 2025 5:03 PM
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More evidence, less poverty

Dear John,

Please join us for the following webinar:

What DFS Users Are Really Facing: New Insights from Nigeria’s Consumer Protection Survey

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Wednesday, August 6, 2025

11am WAT / 1pm EAT / 6am EDT

Register Here

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​​​​​Use of digital financial services is rapidly expanding across Nigeria—but so are the risks to consumers. Nearly one in four Nigerian users reported experiencing unexpected fees or charges in the past year or being targeted by fraudsters. Among those experiencing issues, only half sought formal redress.

Join us on August 6th for a webinar hosted by Innovations for Poverty Action (IPA) to discuss key insights from our Nigerian Consumer Protection in Digital Financial Services Survey

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with IPA’s Brian Mwesigwa and William Blackmon. The survey, a follow-up to the 2020

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Nigeria Consumer Protection Survey, took a deep dive into how Nigerians are using DFS, the challenges they face, and how they seek redress. The webinar will conclude with a panel discussion featuring Ms. Foyinsola Akinjayeju (Enhancing Financial Inclusion and Advancement), Dr. Aisha Isa-Olatinwo (Central Bank of Nigeria), Mr. Ajibade Laolu-Adewale (Committee of e-Business Industry Heads), and Mrs. Uche Uzoebo (Shared Agent Network Expansion Facilities Limited).

We look forward to seeing you on August 6th!

​​​​​​Best,

IPA's Financial Inclusion Program



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