Casework Highlight
A constituent reached out to our office because she filed her 2019 tax return and after three months, did not receive her return. We opened a case with the IRS on her behalf and discovered that she needed to have her employment verified. She submitted the missing information from her employer, and shortly after, the IRS released her refund.
Coronavirus Casework Highlight
A constituent called our office asking for assistance with the Arizona Department of Economic Security (DES). They had applied for unemployment, but never received a response and were unable to contact anyone at DES to find out the status of their claim. We sent their information to our DES contact and shortly after, the constituent received their retroactive benefits.
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