Welcome to the June 2025 edition of NGP VAN News for Fundraising & Compliance customers!

Read on to learn about new features, updates, and trainings.

You can now use Optimized Ask on Mobile Messaging and Targeted Email. This will present a donor with optimized ask amounts based on their giving history when they load a contribution form.

If you have disclosure, the Optimized Ask amounts will not exceed your contribution limit — that is, if an Optimized Ask option would put you over your contribution limit (set using the Cycles and Limits feature), then that option will not be displayed to the donor.

You also have access to a new merge field, "Left to Give" — this field will adjust the Optimized Ask logic so that it will not exceed a customer’s left to give amount for a configured cycle period.

Need a way to collect contributions to support your organizing work? NGP VAN Payments is a secure, fully integrated donation platform powered by Stripe — and it’s available to all NGP VAN clients.

If you already use NGP, you can sign up right from your account by navigating to Payment Gateways. If you don’t have NGP yet, you can sign up for a free account here to start accepting contributions.

With simple 3.25% pricing, fast setup, and built-in donation forms optimized to help you raise more, NGP VAN Payments is a great option for organizing teams looking to bring in funds — without extra overhead.

We’re releasing some changes to our phone model, which will improve your ability to categorize your contacts' phone numbers. Read our FAQ doc below!

A new NGP VAN navigation and homepage beta experience is coming soon!

You’ll have the chance to test out an improved navigation and homepage design with easier-to-use menu and customization options.

Organizers can now turn on chat for Group-type events, making it easier to stay in touch with supporters over time.

Why this matters:

• Build stronger communities with persistent, email-based chat
• Let supporters coordinate, ask questions, and stay engaged
• Save time by reducing the need for one-off follow-ups

You’ll now see the Group Chat toggle when creating or editing any Group event. Just switch it on to get started!

To improve transparency and align with privacy best practices, we’ve updated the Mobilize signup form with clearer and better placement of the privacy disclaimers.

These updates improve clarity for supporters and help build trust during the signup process.

Why it matters:

• Better placement and language for privacy disclaimers
• A clearer and more intuitive SMS opt-in experience
• Reinforces supporter trust

Soon, organizers will be able to close shifts in advance on Mobilize, giving you more control and predictability when planning events.

With this new feature, you can set a cut-off time for each shift. After the cut-off:

• The shift stops accepting new signups
• It’s hidden from event feeds

Closing shifts ahead of time helps you confirm your volunteer list early, so you can:

• Allocate resources more efficiently
• Communicate with attendees in advance
• Avoid last-minute signups or no-shows

This feature is optional, customizable per shift, and very easy to set up! It will be available in Beta (by request only).

If you're interested in getting access, let us know by filling out this form and be the first to try it out!

We’re expanding the custom field sync with VAN to support syncing a checkbox as a survey response, as well syncing dropdown, short and long text fields.

Why it matters:

• More flexibility for organizers: Use a wider range of custom fields for organizing work.
• Stronger data sync: Reduce manual data entry between Mobilize and VAN.
• Better reporting: Capture richer data for analysis and follow-up.
• Less overhead: Automate more of the sync process and save time.

Looking to sharpen your skills and stay ahead in the world of political fundraising, compliance, fieldwork, organizing, and digital strategy? Our new NGP VAN training hub is your go-to resource for live webinars, key guides, and feature updates — all in one place!

 🔷 Learn new tools & strategies
 🔷 Stay updated on the latest features
 🔷 Access expert-led live training sessions

 🚀 Get started today! Sign up for Advocacy 101 or explore other training opportunities at ngpvan.com/feature/training.

Office closures:

• Friday, July 4 in observance of Independence Day
• Tuesday, August 26 in observance of Women’s Equality Day

Office closures will be staffed with on-call support coverage.

Scheduled maintenance:

• Saturday, July 19 (6-7AM ET)
• Sunday, July 20 (6-7AM ET)
• Monday, July 21 (6-7AM ET)
• Saturday, August 16 (6-7AM ET)
• Sunday, August 17 (6-7AM ET)
• Monday, August 18 (6-7AM ET)

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