California is investigating Amazon, including how its marketplace operates with regard to Amazon's products and third-party sellers, according to sources. Other sources say Washington state is also conducting an inquiry into Amazon's practices.
Ace Hardware led J.D. Power's customer-satisfaction index for home improvement retailers, with True Value finishing fourth. Ace Hardware has ranked No. 1 all but once in the past 14 years.
Many industrial distributors should approach reopening slowly and carefully, including allowing some employees to continue remote work and only gradually increasing the number of warehouse workers, consultant Dick Friedman writes. He also recommends adjusting purchase orders to reflect pandemic-related sales changes.
Ensure Safe Working Distances at Your Facilities Proximity Trace™ is a wearable solution to address two main areas of concern as you find ways to continue operating safely during COVID-19 - Social Distancing and Contact Tracing. Let us help support your back-to-work strategies and compliance with recommended guidelines. Learn More.
Some 71% of business-to-business brands say they have a "customer-centricity gap" despite 82% reporting their company has undergone digital transformation, per Episerver. Additionally, 30% of B2B marketers cite paid social as the most effective marketing channel, followed by paid search at 16% and email at 15%.
Joshua Howarth explores five key digital marketing trends, including paid email newsletters that curate top content and microinfluencers with highly engaged audiences. Chatbots have proved to be a trend that's here to stay and video's popularity continues to surge, he writes.
Some employees have reservations about continuing to work remotely full time, according to two surveys by Whereby and Pipefy. Working longer hours, feeling burnt out, and dissatisfaction with their mental health and work-life balance were among the concerns cited by employees about working from home.
Companies that can survive disruption have four things in common: a socially responsible vision, a CEO focused on creating a sense of ownership, empowered employees and managers who serve those they supervise, write Isaac Getz and Laurent Marbacher.
Are you well-informed about different best practices and knowledge in our industry? If not, NAW's Top 10 E-book List can help get you up-to-speed quickly so you and your business can stay competitive in these challenging times.
Allow your customers to pay instantly upon delivery or curbside at pick-up and give your back-office team remote visibility into cashless payments. Learn how mobile payment acceptance solutions available through NAW and Unified Payments Group can help protect your revenue and your team. Contact the payment experts at (888) 440-0117.
